Care Co-Ordinator

NHS Jobs; Dorking; On-site; GBP 22,000 - 30,000; Full time

Job summary

Epsom and St Helier University Hospitals NHS Trust is seeking a proactive administrator to make and manage patient appointments across primary, secondary and community services. You will help patients transition smoothly between care settings and support follow-up arrangements.

You will maintain accurate records in GP and other health records systems, adhere to information governance, and escalate safety concerns to the appropriate clinical contacts when needed.

Responsibilities

• Make and manage patient appointments across primary, secondary, community and related health services.
• Assist patients to navigate between different care settings and coordinate follow-up appointments.

Job description

Making and managing appointments for patients, related to primary, secondary, community, local authority, statutory, and voluntary organisations. Help people transition seamlessly between secondary and community care services, conducting follow-up appointments, and supporting people to navigate through wider the health and care system. Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns. Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation. Please see full description and person spec attached to this vacancy.

Epsom and St Helier University Hospitals NHS Trust