Care Co-ordinator

NHS Jobs; Herne Bay; On-site; GBP 22,000 - 30,000; Full time

Job summary

NHS Jobs in the United Kingdom is seeking a proactive Care Coordinator to support patients with complex health and social care needs. You will coordinate care, build relationships with patients and carers, help navigate services, and work with a wide clinical team to ensure continuity of care.

You will undertake clinical and patient-facing activities within your training and scope, support recall programmes, assist with searches and proactive care, and maintain accurate records in line with

Qualifications

• Coordinate care for patients with complex health and social care needs.
• Develop positive and supportive relationships with patients and carers.
• Help patients understand and navigate available health, social care and community services.
• Liaise with healthcare professionals and external agencies to ensure effective communication and continuity of care.
• Identify patients requiring additional support and escalate

Responsibilities

• Undertake clinical and patient-facing activities within the individual's training, competence and agreed scope of practice.
• Undertake blood pressure checks, dementia reviews and other appropriate clinical reviews following appropriate training and assessment.
• Support clinicians with proactive patient care and recall activity.
• Recognise and escalate

Job description

Job Responsibilities: Care coordination and patient support

• Coordinate care for patients with complex health and social care needs.
• Develop positive and supportive relationships with patients and carers.
• Help patients understand and navigate available health, social care and community services.
• Liaise with healthcare professionals and external agencies to ensure effective communication and continuity of care.
• Identify patients requiring additional support and escal

Clinical support

• Undertake clinical and patient-facing activities within the individual's training, competence and agreed scope of practice.
• Undertake blood pressure checks, dementia reviews and other appropriate clinical reviews following appropriate training and assessment.
• Support clinicians with proactive patient care and recall activity.
• Recognise and escal

QOF and proactive care

• Support the practice in achieving QOF targets and other contractual requirements.
• Maintain and update relevant patient registers.
• Identify patients who are due reviews, investigations or follow-up.
• Assist with searches, recalls and proactive care programmes.
• Support the practice to identify gaps in care and improve patient outcomes.

Team working

• Work closely with the duty doctor and wider clinical team.
• Contribute to multidisciplinary team working.
• Communicate effectively with colleagues across primary, secondary, community and social care.
• Participate in practice meetings and service improvement activity as required.

Administration and record keeping

• Maintain accurate, timely and appropriate patient records.
• Ensure all activity is documented in accordance with practice policies and information governance requirements.
• Manage workload effectively and prioritise according to patient need and clinical urgency.
• Undertake administrative tasks associated with care coordination and proactive patient management.