Care Arrangements Coordinator (12-month FTC)

Devon County Council; Devon and Torbay; On-site; GBP 22,000 - 28,000; Full time

Job summary

Devon County Council is seeking an Arranging Support Team Co-ordinator to join the Care Direct Plus Southern team, delivering coordinated care packages for people in Southern and Western Devon. The role requires strong administrative and clerical skills, excellent ICT use and clear communication with partners, service users and families.

You will work mainly Wednesday, Thursday and Friday, with Saturday duties on a rotating basis.

Qualifications

• Strong administrative and clerical skills.
• Confident with ICT and able to manage time effectively.
• Excellent communication with partners, service users and families.
• Self-motivated, adaptable to change and able to work under pressure.
• Commitment to equality, diversity and customer service.

Responsibilities

• Coordinate and arrange care packages for people in Southern and Western Devon, working with health and social care professionals.
• Communicate by telephone to negotiate on behalf of service users in urgent situations and ensure accurate information is recorded.
• Provide information to external providers and care managers to support clients to live safely.
• Work both independently and as part of a team, learning in a high-paced, varied role while maintaining attention to detail.

Skills

Administrative skills

Clerical skills

ICT proficiency

Time management

Attention to detail

Communication

Customer service

Equality and diversity

Job description

Devon County Council is seeking an Arranging Support Team Co-ordinator to join the Care Direct Plus Southern team, delivering coordinated care packages for people in Southern and Western Devon. The role requires strong administrative and clerical skills, excellent ICT use and clear communication with partners, service users and families.

You will work mainly Wednesday, Thursday and Friday, with Saturday duties on a rotating basis.