Care Admin & Compliance Coordinator (Hybrid)

Jupiter Recruitment; Nechells; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Generous annual leave

Free parking

Job summary

Jupiter Recruitment in Birmingham, West Midlands, is recruiting a dedicated Care Administrator for a leading care company. The role combines office-based administration with field work to support clients and staff.

You will update and audit care plans, manage documents in line with GDPR, coordinate staff rotas, and handle calls and emails while maintaining accurate records and high compliance standards. The salary range is £27,000–£28,000 per annum.

Qualifications

• Experience in a care or healthcare setting is a bonus, though not essential.
• Strong attention to detail when checking documents and records.
• Good IT skills, including confidence using Microsoft Office and care management software.
• A calm, friendly phone manner and strong communication skills.
• Ability to handle confidential information in line with GDPR guidelines.

Responsibilities

• Update, format, and maintain accurate care plans for clients.
• Review and audit care plans regularly to ensure records are up to date and compliant.
• Assist management with internal care audits, filing compliance paperwork, and tracking actions.
• Coordinate and update staff rotas, ensuring shifts are covered and communicate changes clearly.
• Handle incoming phone calls and emails, manage filing systems, and support the wider team with daily admin tasks.

Skills

Attention to detail

IT skills

Microsoft Office

Communication skills

GDPR confidentiality

Tools

Care software

Job description

Jupiter Recruitment in Birmingham, West Midlands, is recruiting a dedicated Care Administrator for a leading care company. The role combines office-based administration with field work to support clients and staff.

You will update and audit care plans, manage documents in line with GDPR, coordinate staff rotas, and handle calls and emails while maintaining accurate records and high compliance standards. The salary range is £27,000–£28,000 per annum.