Care Administrator

Jupiter Recruitment; Nechells; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Generous annual leave

Free parking

Job summary

Jupiter Recruitment in Birmingham, West Midlands, is recruiting a dedicated Care Administrator for a leading care company. The role combines office-based administration with field work to support clients and staff.

You will update and audit care plans, manage documents in line with GDPR, coordinate staff rotas, and handle calls and emails while maintaining accurate records and high compliance standards. The salary range is £27,000–£28,000 per annum.

Qualifications

• Experience in a care or healthcare setting is a bonus, though not essential.
• Strong attention to detail when checking documents and records.
• Good IT skills, including confidence using Microsoft Office and care management software.
• A calm, friendly phone manner and strong communication skills.
• Ability to handle confidential information in line with GDPR guidelines.

Responsibilities

• Update, format, and maintain accurate care plans for clients.
• Review and audit care plans regularly to ensure records are up to date and compliant.
• Assist management with internal care audits, filing compliance paperwork, and tracking actions.
• Coordinate and update staff rotas, ensuring shifts are covered and communicate changes clearly.
• Handle incoming phone calls and emails, manage filing systems, and support the wider team with daily admin tasks.

Skills

Attention to detail

IT skills

Microsoft Office

Communication skills

GDPR confidentiality

Tools

Care software

Job description

An exciting new job opportunity has arisen for a committed Care Administrator to join a leading care company based in Birmingham, West Midlands. The role will involve working both from the main office and out in the field

This is an excellent opportunity to join a market leading Care Company specialising in supporting people with various lifelong conditions including elderly care and learning disabilities

As the Admin your key duties include:

• Update, format, and maintain accurate care plans for our clients
• Review and audit care plans regularly to ensure all records are up to date, accurate, and meet compliance standards
• Assist the management team with internal care audits, filing compliance paperwork, and tracking actions to keep us inspection-ready
• Help coordinate and update staff rotas, ensuring shifts are covered and communicating changes clearly to care staff and clients
• Handle incoming phone calls and emails, manage filing systems, order office supplies, and support the wider team with daily admin tasks

The following skills and experience would be preferred and beneficial for the role:

• Experience in a care or healthcare setting is a bonus, though not essential
• Strong attention to detail when checking documents and records
• Good IT skills, including confidence using Microsoft Office and care management software
• A calm, friendly phone manner and strong communication skills
• Ability to handle confidential information in line with GDPR guidelines

The successful Admin will receive an excellent salary of £27,000 - £28,000 per annum. This exciting position is a permanent full time role working Mon-Fri from 8am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

• Genuine career progression opportunities
• Ongoing training and professional development
• Supportive and experienced senior leadership team
• Pension scheme
• Generous annual leave entitlement
• Free parking + much more

Reference ID: 7506