Cardiology Reception & Patient Services Admin

London North West Healthcare NHS Trust; Greenhill; On-site; GBP 21,000 - 27,000; Full time

Job summary

London North West University Healthcare NHS Trust is seeking an organised administrative receptionist to support the Cardiology Department. You will handle reception tasks, patient check-ins, and data entry with accuracy and professionalism.

The role involves recording outpatient attendances, booking follow-ups, and maintaining a tidy reception area while following Information Governance policies. Excellent communication and computer skills are essential.

Qualifications

• Proficient in Excel, Outlook and Word.
• Confident using computer databases and booking systems.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Work as part of the Cardiology Department multi-disciplinary team, providing an efficient administrative and reception service.
• Record all outpatient attendances on the Patient Access System.
• Book follow-up appointments, discharge back to the GP and/or add to waiting lists.
• File documents according to Information Governance policy.
• Communicate with patients, visitors and staff in a professional and courteous manner.
• Maintain an uncluttered and tidy reception area.
• Support Managers and Supervisors in developing a patient focused service.

Skills

Excel

Outlook

Word

Interpersonal skills

Attention to detail

Tools

Booking systems

Job description

London North West University Healthcare NHS Trust is seeking an organised administrative receptionist to support the Cardiology Department. You will handle reception tasks, patient check-ins, and data entry with accuracy and professionalism.

The role involves recording outpatient attendances, booking follow-ups, and maintaining a tidy reception area while following Information Governance policies. Excellent communication and computer skills are essential.