Medical Secretary, Cardiology

UHCW; Coventry; On-site; GBP 28,000 - 31,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking a Cardiology Administration Clerk to provide specialised, confidential patient-centred administrative support to the Cardiology Services team in line with NHS standards and procedures.

The role includes managing appointments for three Cardiology Consultants, maintaining accurate documentation, and coordinating with the Booking Centre to ensure a seamless elective care pathway for patients.

Qualifications

• NVQ 3 or equivalent in administration or major administrative qualification.
• Typing speed in a formal setting with good keyboard skills.
• Experience in waiting lists and patient pathways is desirable.

Responsibilities

• Book appointments for Cardiology Consultants and manage patient flow.
• Maintain up-to-date clinical documentation and efficient correspondence.
• Organise patient care pathway, liaising with Booking Centre and Patient Access.

Skills

Typing speed

Diary management

Patient booking

Interpersonal skills

Communication

Word processing

Excel

PowerPoint

Team coordination

Education

NVQ 3 or equivalent in administration

CLAIT / ECDL / RSA in text processing

Tools

Excel

Access

Word

PowerPoint

Job description

Main area Cardiology Grade NHS AfC: Band 4 Contract Fixed term: 12 months (Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 218-AC-B4-8178580-A

Site University Hospitals Coventry and Warwickshire Town Coventry Salary £28,392 - £31,157 per annum Salary period Yearly Closing 04/10/2026 23:59 Interview date 13/10/2026

Job overview

To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to the Cardiology Services team in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism for patients.

Please be advised that sponsorship is not eligible for this post.

Main duties of the job

• Responsible for the booking of appointments for 3 Cardiology Consultants
• To ensure, wherever possible, that all clinical documentation is up-to-date, in an orderly fashion and available whenever clinical decisions are being made, reporting exceptional circumstances where necessary. This will require: effective collaboration with all relevant personnel to maintain an efficient administrative system; prompt transcription, manipulation and distribution of appropriate
• To ensure the effective organisation of all patients under the care of the consultant and his/her team in accordance with Local and National policy and targets. This will require effective collaboration with: the Booking Centre and Patient Access team to ensure the waiting list is up-to- date and accurate at all times; Outpatient Access team and General Managers to monitor the utilisation and effectiveness of outpatient clinics, ensuring that established Patient Access Policy to ensure that the elective care pathway for all patients is seamless and sensitive to their needs,

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

• To maintain an efficient office management system/procedures to enable the consultant and his/her team to optimise their patient care services. This will require: effective management of the consultant’s time, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel, arranging meetings/events, composing and transcribing minutes proactively ensuring action points are raised and completed, preparation of correspondence and reports; effective management of the consultant’s office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels are maintained, processing orders as required and tracking patients through their pathway from initial referral to discharge.
• To support team members. This will require: demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required.
• Provide oversight to the Support Secretaries for associated administrative activities, such as patient bookings, appropriate documentation and typing, with local training.

For further details please see the attached job description.

Qualifications

• Good general education NVQ 3 or equivalent in administration CLAIT, ECDL or RSA in text processing Ability to type at speed in a formal setting Experience

Experience

• Office or similar environment Acute health care sector Excellent level of verbal and written communication Good presentation skills Excellent organisation skills Diary/appointment management

• Demonstrable experience in waiting lists

Knowledge

• Demonstrable experience in waiting lists/patient pathways/trackers

Skills

• Communicate effectively with staff at all levels. Negotiate with team members Work software packages including, Excel, Access, Word, and PowerPoint. Excellent keyboard skills Prioritise workload Good interpersonal skills Work independently and as part of a team Initiative Minute taking Establish and maintain a patient-tracking database Work effectively in a busy demanding environment Work to tight deadlines Close attention to detail and time frames
• Able to use the intern

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders