Respiratory Department Admin & Reception Assistant

Catchwork; Greater London; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

Homerton Healthcare NHS Foundation Trust in London is seeking a proactive Administrative Receptionist to support the Respiratory Department with front-desk duties and general admin. You will welcome patients, assist with check-ins for Outpatient and Diagnostic appointments, and coordinate bookings using the EPR system.

Working closely with clinicians and the administrative team, you will maintain patient records, manage enquiries, and help with service improvements.

Qualifications

• Experience in hospital reception or administrative support preferred.
• Ability to book appointments and manage schedules.
• Excellent communication with patients and staff.
• Accurate data entry and records maintenance.

Responsibilities

• Welcome patients and check in for outpatient and diagnostic appointments.
• Coordinate appointments using the EPR system and internal databases.
• Act as liaison for enquiries with internal and external agencies.
• Support department with admin tasks and maintain equipment records.

Skills

Front desk reception

Data entry

Communication with patients

Booking & scheduling

Team coordination

Tools

EPR systems

Microsoft Office

Job description

Homerton Healthcare NHS Foundation Trust in London is seeking a proactive Administrative Receptionist to support the Respiratory Department with front-desk duties and general admin. You will welcome patients, assist with check-ins for Outpatient and Diagnostic appointments, and coordinate bookings using the EPR system.

Working closely with clinicians and the administrative team, you will maintain patient records, manage enquiries, and help with service improvements.