Cardiac Services Administration Lead

The Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 42,000 - 55,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is seeking an experienced Directorate Support Manager to lead the Cardiac Services Directorate's administrative function, delivering patient-centred processes and ensuring safe clinical care in a fast-paced environment.

As Cardiac Services Team Leader you will line-manage Medical Secretaries and admin staff, coordinate clinics and RTT/ PTL activities, drive data quality and governance, and work with consultants and managers to maintain high standards of service

Qualifications

• NVQ level III or equivalent experience in a similar NHS role.
• Degree or equivalent experience.
• Proven ability to lead administrative teams and manage complex workflows.

Responsibilities

• Lead day-to-day delivery of administrative and secretarial services across Cardiology and Cardiothoracic specialties.
• Line-manage Medical Secretaries, MDT Coordinators and admin staff.
• Oversee waiting lists, data accuracy and PAS usage; produce performance reports.
• Support service reviews, capacity planning and quality improvement initiatives.
• Monitor Datix incidents and ensure IG, health and safety compliance.
• Communicate with clinicians, managers and corporate teams; deputise at meetings.
• Provide cross-cover during staffing pressures and participate in on-call rostas.

Skills

Leadership

Administrative management

Team coaching

Data quality

Education

NVQ level III or equivalent

Degree or equivalent

Tools

Datix

PAS

Job description

The Royal Wolverhampton NHS Trust is seeking an experienced Directorate Support Manager to lead the Cardiac Services Directorate's administrative function, delivering patient-centred processes and ensuring safe clinical care in a fast-paced environment.

As Cardiac Services Team Leader you will line-manage Medical Secretaries and admin staff, coordinate clinics and RTT/ PTL activities, drive data quality and governance, and work with consultants and managers to maintain high standards of service