Auto Parts Advisor: Customer-Centric & Stock Expert

Sytner Group; Leicester Forest East; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced holidays

Maternity/paternity pay

Career development

Long service recognition

Discounted car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer day

Job summary

Sytner Group is seeking a motivated Parts Advisor to join Sytner BMW Leicester. You will help customers identify, search and source parts, and support colleagues with stock management and ordering.

The role involves maintaining a tidy parts stock room, handling enquiries face-to-face and over the phone, and working flexible patterns, including weekends to deliver outstanding service. Join a company offering an industry-leading benefits package and opportunities for development in a diverse,

Qualifications

• Experience in a similar role within the motor industry.
• IT literate with good organisational skills.
• Excellent communication and customer-facing experience.

Responsibilities

• Assist customers with parts identification and sourcing.
• Maintain and manage the parts stock room.
• Order and sell a wide range of vehicle parts.
• Provide high levels of customer service face-to-face and over the phone.

Skills

Parts identification

Customer service

IT literacy

Stock control

Job description

Sytner Group is seeking a motivated Parts Advisor to join Sytner BMW Leicester. You will help customers identify, search and source parts, and support colleagues with stock management and ordering.

The role involves maintaining a tidy parts stock room, handling enquiries face-to-face and over the phone, and working flexible patterns, including weekends to deliver outstanding service. Join a company offering an industry-leading benefits package and opportunities for development in a diverse,