Car Park Steward

SnowDome Limited; Tamworth; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Team discounts

Flexible shift patterns

Job summary

SnowDome Ltd in Tamworth is seeking a friendly Car Park Steward Team Member to warmly welcome guests, guide drivers to spaces and help maintain safe vehicle and pedestrian flow.

You’ll work outdoors at weekends and school holidays, wear high-visibility clothing, report hazards promptly, and help guests with questions while keeping safety and guest experience at the heart of the role.

Qualifications

• Friendly, helpful approach and confident speaking with guests.
• Clear directions to parking spaces and SnowDome entrance.
• Awareness of surroundings and ability to spot hazards.
• Reliable, punctual presence during shifts including weekends.
• Willingness to work outdoors in varying weather conditions.

Responsibilities

• Welcome guests and provide clear, friendly directions to parking spaces and the SnowDome entrance.
• Monitor parking availability and guide vehicles during busy arrival and departure periods.
• Direct guests to designated alternatives when parking is full and explain routes to SnowDome from there.
• Keep vehicle routes, walkways and emergency access clear and report hazards promptly.
• Assist guests with general questions and direct them to Guest Services when needed.

Skills

Friendliness

Clear communication

Hazard awareness

Reliability

Outdoor work

Job description

As a Car Park Steward Team Member at SnowDome, you will help guests start their visit with a warm welcome. You will guide drivers to available spaces, support the safe flow of vehicles and pedestrians, and help manage busy arrival and departure periods.

You will work outdoors, communicate clearly with guests and colleagues, and report any hazards or concerns promptly. We are looking for someone who is friendly, alert and confident, giving clear directions while keeping safety and guest experience at the heart of the role.

Job Type: Part-Time, weekends and school holidays

£12.71 per hour - all applicants

Key Responsibilities:

• Welcome guests and provide clear, friendly directions to available parking spaces and the SnowDome entrance
• Monitor parking availability and guide vehicles during busy arrival and departure periods.
• When the car park is full, direct guests to the designated alternative parking and explain how to reach the SnowDome from there.
• Help keep vehicle routes, pedestrian walkways, accessible bays and emergency access clear.
• Watch for hazards, unsafe parking or congestion, and report concerns promptly to the Duty Manager
• Assist guests with general questions and direct them to Guest Services when further help is needed.
• Communicate with colleagues to anticipate busy periods and respond to changes in car park capacity.
• Follow SnowDome's safety procedures and wear the required high-visibility clothing while working in the car park.
• Help keep the car park presentable by reporting litter, damage or maintenance issues.

What we're looking for:

• A friendly, helpful approach and confidence speaking with guests.
• Clear communication skills, including the ability to give simple directions to drivers and pedestrians.
• Good awareness of surroundings, with the ability to spot hazards and respond promptly.
• A calm, polite manner when managing congestion or directing guests to alternative parking.
• The ability to work outdoors in different weather conditions and remain on your feet for extended periods.
• Reliability, punctuality and a willingness to work during busy periods, including weekends and school holidays.
• The ability to follow safety procedures and work closely with the wider SnowDome team.
• Previous car park or customer service experience would be helpful, but full training will be provided.

Why Join Us?:

• Flexible shift patterns to suit your lifestyle
• Dynamic and fast-paced work environment
• Supportive and friendly team culture
• Potential for further training and development
• Teamdiscounts andperks

SnowDome Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Values

Have fun & be the best you can

Be honest, fair and proud

Treat others as you'd like to be treated

Every team member makes a difference

Recognise good ideas and a job well done

Our mission

Working together to provide the ultimate snow, ice and leisure experience in an awesome venue. Real Snow, Real Fun... For Everyone!

Your voice heard & recognised

The SnowDome's owners and directors are based at the venue. You'll be encouraged toshare ideas and help drive the venue forward. Great work will always be rewarded. Every year, the SnowDome holds team member of the year awards, where the very best are recognised and celebrated.

Work in the Community

The SnowDome is passionate about helping local charities and organisations. Fundraising is done throughout the year to raise money for Guide Dogs UK. Every year Santa's Winter Wonderland is opened exclusively for Acorns Children's Hospice. Plus, over £20,000 worth of tickets are donated annually to local charities.

History & Heritage

From the first indoor snow centre in Europe (second in the world) to the ultimate real snow, ice and leisure experience. Find out the SnowDome's journey so far.