Car Finance Account Manager / Sales Advisor

Connect Me Car Finance; Cradley Heath; À distance; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Canteen

Company events

Company pension

Employee discount

Free parking

On-site parking

Sick pay

Transport links

Résumé du poste

Connect Me Car Finance is a remote, full-time consumer finance broker regulated by the FCA, serving customers UK-wide. You will handle existing applications, explain finance choices and guide buyers toward suitable vehicle purchases while ensuring responsible borrowing.

No cold calling; warm leads only, with structured onboarding, ongoing coaching and a clear pathway to progression within a supportive team.

Qualifications

• Direct sales experience in motor finance, automotive sales or brokerage is a plus.

Responsabilités

• Engage with customers who have applied for car finance and received an initial positive lending decision, building rapport and understanding their needs.
• Understand each customer's circumstances, vehicle preferences, purchasing intentions and affordable monthly budget.
• Explain available finance options, lending conditions and responsible borrowing.
• Proactively manage your pipeline, prioritise opportunities and progress applications to completion.
• Introduce optional vehicle protection products when appropriate, explaining benefits and costs.

Connaissances

Sales Experience

Motor Finance

Target-driven Sales

Telephone Skills

CRM Proficiency

Relationship Building

Financial Products

Handling Objections

Self-motivation

Process Adherence

Outils

CRM Software

Description du poste

Pay: £26,000.00 per year basic - OTE £60,000

Job Description: REMOTE WORKING | £26,000 BASIC | REALISTIC OTE £60,000

Approved Customers Provided - No Cold Calling, Full-Time, Permanent

Employment details

Salary: £26,000 per annum basic plus performance-related commission

Realistic on-target earnings: £60,000 per annum

Job type: Full-time, permanent

Location: Remote / work from home (UK)

Hours: Monday–Friday, 9:00 am–6:00 pm; alternate Saturdays, 9:00 am–5:00 pm

Job overview

Connect Me Car Finance is an established, FCA-regulated specialist car finance brokerage. We help customers across the UK access suitable, affordable vehicle finance, including people who have experienced credit difficulties. Our wider purpose is to help customers build and protect their financial futures - not simply finance a car.

No cold calling. No prospecting. No requirement to generate your own leads.

You will work with customers who have already applied for car finance and received a positive lending decision. You'll help them understand affordable finance options, choose a suitable vehicle and complete their purchase. Responsible repayments may help customers improve their credit profiles over time; where appropriate, optional vehicle protection products can help manage unexpected motoring costs and protect the financial progress they're making. Neither credit improvement nor financial protection is guaranteed.

This is a customer-focused sales role with a meaningful purpose: helping people get back on the road while making informed choices for their longer-term finances.

What you will do every day

• Engage with customers who have applied for car finance and received an initial positive lending decison, building rapport and understanding their individual needs
• Understanding each customer's circmstances, vehice preferences, purchasing intentions and affordable monthly budget
• Clearly explain available finance options, lending conditions, repayment commitments the importance of borrowing responsibly
• Proactively manage your pipeline of customers, priortising opportunities, maintaining consistent follow-up and progressing applications towards completion
• Where appropriate, introduce optional vehicle protection products, clearly explaining their benefits and costs
• Proactively follow up enquiries, overcome concerns sensitively and guide customers towards a suitable purchase.
• Manage a personal pipeline accurately, coordinate with dealers and lenders, and see agreed actions through to completion.
• Use strong telephone, WhatsApp and CRM skills while consistently following sales and regulatory compliance standards and delivering excellent customer outcomes

Key responsibilities

• Contact customers promptly who have applied for car finance and have received an initial positive lending decision
• Take ownership of individual sales performance, including lead conversion, effective pipeline management, timely customer follow up and succesful completion of finance agreements, while maintaining excellent customer outcomes
• Build strong customer relationships through effective questioning, active listening and a professional, consulatitve sales approach
• Understand each customer's circumstances, vehicle requirements, affordable monthly budgets and purchasing intentions
• Clearly explain suitable finance options, repayment commitments, lending conditions and next steps in customer journey
• Help customers identify suitable vehicles and, where appropriate, explain optional vehicle protection products in a transparent and compliant manner
• Take ownership of an individual customer pipeline, coordinating with customers, dealerships and lenders to progress finance agreements through to completion
• Proactively manage customer enquiries, address concerns and mantain timely, consistent follow-up to progress suitable opportunities
• Maintain accurate up-to-date CRM records, customer communications and agreed follow-up actions
• Work towards invidivual and team performance targets, with particular emphasis on conversion, pipeline management, customer experience and completed finance agreements
• Follow established sales processes, regulatory requiremenrts and customer service standards while actively participating in coaching and continuous improvement

Skills and experience

• Previous sales experience is essential. Motor finance, automotive sales, finance brokerage or telephone-based consultative sales experience would be advantageous.
• Demonstratable success in a target-driven sales environment, with ability to reproduce sales results, conversion performance and how opportunities were managed through to completion
• Excellent telephone communication, relationship-building and customer discovery skills
• Confidence explaining financial products, adressing customer concerns and handling objections whilst progressing sales
• Professional, empathetic and customer-focused approach
• Strong organisational skills, attention to detail and the ability to routinely manage multiple customer opportunities
• A proactive approach to pipeline management, customer follow-up and completing agreed actions
• Self-motivation, accountability and the discipline to work effectively in a remote environment
• Confidence using CRM systems and digital communication tools
• Willingness to follow established processes, respond positively to coaching and continuously improve performance

Approved customer opportunities; warm leads provided, no cold calling or self-generated leads

Fully remote, full-time permanent employment

Structured onboarding, training and ongoing sales coaching

Established systems, supportive team and career development opportunities

About Connect Me Car Finance

Our belief is simple: customers should be judged on their future, not just their past. We aim to provide access to suitable, affordable car finance, clear guidance and a positive experience. Responsible repayments can contribute towards rebuilding a credit profile over time, while suitable optional protection products can help reduce exposure to unexpected vehicle costs. We're looking for sales professionals who understand that strong results and good customer outcomes should go hand in hand.

Benefits:

• Canteen
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Sick pay
• Transport links

Experience:

• Direct sales: 2 years (Required)
• Account management: 2 years (Required)
• Sales: 2 years (Required)

Work Location: Remote