Car-Based Mobile Patrol Officer – Security & Service

Horizon Parking; Manchester; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Company car

Annual bonus scheme

Salary sacrifice pension scheme

Statutory Sick Pay

22 days holiday + bank holidays

Health care cash back scheme

Mental Health & Well Being (EAP)

Employee discount

Cycle to Work

Enhanced paternity leave

Viva Engage lottery

Job summary

Horizon Parking Ltd in Manchester is seeking a reliable Mobile Patrol Officer to monitor car parks across the area and its surroundings, ensuring security, safety and top customer service during patrols.

The role is 40 hours per week across five days, with some weekend work. A full UK driving licence and the ability to read number plates from 20 metres are essential. Salary £13.10 per hour plus benefits.

Qualifications

• Valid UK driving licence required.
• Ability to read a vehicle number plate from 20 metres (65 feet).
• Strong customer service skills.
• Good communication and time management.

Responsibilities

• Travel to and from allocated sites within visit cycles.
• Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
• Maintain a professional image when dealing with third parties.
• Issue Parking Charge Notices as required, per terms and signage.
• Check parking equipment is working and report faults.
• Restock machines with tickets and perform minor repairs on kiosks.
• Undertake preventative maintenance and replenish consumables in kiosks.
• Improve accessibility for site users.
• Manage abuse of parking facilities and ensure safety compliance.
• Provide excellent customer service and assistance as needed.
• Follow health and safety policies and perform other tasks as required.

Skills

Driving licence

Customer service

Interpersonal skills

Verbal communication

Time management

IT literacy

Proactive

Attendance discipline

Job description

Horizon Parking Ltd in Manchester is seeking a reliable Mobile Patrol Officer to monitor car parks across the area and its surroundings, ensuring security, safety and top customer service during patrols.

The role is 40 hours per week across five days, with some weekend work. A full UK driving licence and the ability to read number plates from 20 metres are essential. Salary £13.10 per hour plus benefits.