Mobile Car Park Patrol Specialist

Horizon Parking; Walton-on-Thames; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Company car

Annual bonus scheme

Salary sacrifice pension scheme

Statutory Sick Pay

22 days holiday plus bank holidays

Birthday holiday

Health care cash back

Mental Health and Well Being Program

Employee discount

Cycle to Work scheme

Enhanced paternity leave

Viva Engage lottery

Ad-hoc monetary recognition

Paid DBS application

Access to free online training

Job summary

Horizon Parking Ltd is seeking a Mobile Patrol Officer to cover Andover and surrounding areas. This role is 35 hours per week across 5 days, with some weekend work and requires a UK driving licence and the ability to read number plates in daylight.

You will patrol car parks, issue notices as needed, maintain equipment, and assist customers while upholding safety and company policies. A company car and bonus scheme are included.

Qualifications

• Full UK driving licence.
• Strong customer service skills.
• Excellent interpersonal and networking skills.
• Good verbal and listening communication skills.
• Effective time management skills.
• Pro-active and self-motivated with reliable timekeeping.
• Understanding of customer needs and diversity.

Responsibilities

• Travel to and from allocated sites within visit cycles as required.
• Patrol and monitor car parks, ensuring the area is tidy and secure.
• Maintain a professional image when dealing with third parties.
• Issue Parking Charge Notices in line with signage and regulations.
• Check parking equipment is in working order.
• Restock tickets, perform minor repairs and report faults.
• Perform preventative maintenance and replenish kiosks consumables.
• Improve accessibility for all site users.
• Manage abuse of parking facilities and provide customer service.
• Adhere to health and safety policies and carry out other duties as required.

Skills

Customer service

Interpersonal skills

Verbal communication

Listening skills

Time management

Pro-active / self-motivated

Timekeeping

Understanding of customers

Diversity awareness

Job description

Horizon Parking Ltd is seeking a Mobile Patrol Officer to cover Andover and surrounding areas. This role is 35 hours per week across 5 days, with some weekend work and requires a UK driving licence and the ability to read number plates in daylight.

You will patrol car parks, issue notices as needed, maintain equipment, and assist customers while upholding safety and company policies. A company car and bonus scheme are included.