Capacity Planning Co-ordinator | Bolton NHS Foundation Trust

Bolton NHS Foundation Trust; Farnworth; Sur place; GBP 38 000 - 48 000; Plein temps

Résumé du poste

Bolton NHS Foundation Trust is seeking a Capacity Planning Co-ordinator for the Access, Booking and Choice team at Royal Bolton Hospital. You will oversee day-to-day capacity management, balance inpatient/outpatient demand with urgent workloads, and lead a capable team to meet local and national access targets.

The role requires knowledge of capacity and demand management, staff management experience, and excellent communication.

Qualifications

• Knowledge of capacity and demand management.
• Experience of staff management and communication.
• Strong organisational skills and attention to detail.

Responsabilités

• Manage day-to-day operational management of designated specialties.
• Line manage Inpatient/Outpatient Facilitators and Booking Coordinators.
• Ensure staffing and resources are supported and staff redeployed to meet service needs.
• Meet with Business Support Manager/Clinical Managers to flag capacity and demand issues.
• Lead and manage teams in line with Trust policy and protocols.

Connaissances

Capacity planning

Demand management

Staff management

Communication skills

Organisational skills

Attention to detail

Working under pressure

Outils

ERS system

Directory of Services

Description du poste

Capacity Planning Co-ordinator | Bolton NHS Foundation Trust

Access, Booking and Choice team at the Royal Bolton Hospital NHS Foundation Trust has a vacancy for a Capacity Planning Coordinator.

The post holder will be responsible for the day to day operational management of designated specialties and line management of Inpatient/Outpatient Facilitators and Booking Coordinators within their remit.The role will involve working closely with Senior Managers and Cliniciansproviding information to inform decision making thus contributing to thedeliveryoflocalandnational access targets.

The postholder will join an established and highly skilled team andwill be responsible forensuring that agreed processesand standards are implemented and adheredto for designated specialties. The post holder will ensure Inpatient orOutpatientservicesare balancedwiththe demands of urgent and emergency clinicalworkloads within an overall integrated approach to capacity and demand management.

You will be expected to have detailed knowledge of capacity and demand management and national access targets. You will need to have experience of staff management and excellent communication skills as well as the desire to work in a patient focussed environment. You will also need to have first class organisational skills, with the ability to deal sensitively and confidently with people. A good level of attention to detail is essential to the role as is the ability to work under pressure to meet deadlines.

Ensuring all aspects of the services are supportedintermsof staffing and

resources and that staff are redeployed effectivelytomeetthe service

needs.

Will haveworkingknowledge of all currentaccess targetsalwaysensuring the best possible patientand trust outcome to services provided.

Meet frequentlywith Business Support Manager/Clinical Managersto identify and flag any issues relating to capacity and demand.

Proactively manage the Electronic Referral System (ERS) for their speciality. Review and update the Directory of Services in conjunction with the OBM; Deliver training to Clinicians within the speciality for ERS functions i.e. Reading on Line.

Actively seeking new waysof working that will assist staff to provide a

quality service at alltimes.

Contributingtosuccess against locallyand nationally agreed targets, including waiting list management, validation and adherence to RTT timeframes

To lead and manage their teams effectively in line with Trust policy and protocols.

Manages, supports and develops amotivated team through the use ofappraisal andperformancemonitoring and sickness absence management.

Isresponsible for the day-to-dayoperational management of the access andbooking targetsinrelation tothe whole patient journey for the designatedspecialties.

Will ensure afocus is maintained on customercare standards at all times andrepresentsthe serviceof Access, Booking and Choice in a professionalmanner.

There has never been a better time to join the Bolton team. Here at Bolton our patients are at the heart of everything we do. We ensure that our patients receive the highest quality of Care and are guided by our trust Values of Vision, Openness, Integrity, Compassion and Excellence.

For further information regarding the key responsibilities of this role please see the attached job description and personal specification.

If you have any further questions regarding this role please do not hesitate to contact us via the information within this advert

This advert closes on Thursday 5 Nov 2026