Canterbury Branch Leader: Customer-Driven, Growth-Focused

Description This; Canterbury; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Private medical insurance

Pension

Annual bonus

Training and development

Salary sacrifice scheme

Life assurance

Wellhub

Volunteering days

Job summary

Nationwide Group is hiring a Branch Manager for our Canterbury, Kent branch. You will lead a small team, drive great customer service and ensure the branch meets its commercial targets. This permanent, full-time role is 35 hours per week, Monday to Saturday.

You’ll be passionate about the High Street and able to motivate colleagues while delivering exceptional service and compliant operations. You’ll manage daily branch operations, develop local plans, monitor performance, and foster a positive,

Qualifications

• Experience leading a team in a busy retail environment.
• Ability to manage customer expectations and deliver excellent service.

Responsibilities

• Lead and train branch team to perform at their best.
• Create and implement the branch business plan.
• Manage customer expectations with knowledge of products and services.

Skills

Leadership

People management

Retail management

Job description

Nationwide Group is hiring a Branch Manager for our Canterbury, Kent branch. You will lead a small team, drive great customer service and ensure the branch meets its commercial targets. This permanent, full-time role is 35 hours per week, Monday to Saturday.

You’ll be passionate about the High Street and able to motivate colleagues while delivering exceptional service and compliant operations. You’ll manage daily branch operations, develop local plans, monitor performance, and foster a positive,