Campus Support Responder

Yeovil College; Mudford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Staff discount

Professional development

Employee assistance programme

Free onsite gym

Subsidised catering facilities

Cycle to work

Staff parking

Job summary

Yeovil College on-campus Campus Support Responder role seeks a calm, visible presence to support learners, staff and visitors, handling first aid, wellbeing and safeguarding matters to keep the campus safe, supported and thriving.

Working with Student Support Services and the safeguarding team, you will promote College values, de-escalate conflicts, monitor behaviour and help maintain a respectful, inclusive environment every day.

Qualifications

• Demonstrable experience of building positive, respectful relationships with young people.
• Trained in safeguarding, or committed to achieving the required training.
• A highly professional approach with the ability to maintain clear boundaries at all times.
• Confident in de-escalating situations and managing conflict calmly and with a solution focus.
• Able to stay composed and effective in pressurised situations.
• A strong team player who works collaboratively with colleagues.

Responsibilities

• Provide a calm, visible presence to learners, staff and visitors and prioritise safety and wellbeing.
• Respond to first aid, wellbeing and emergency incidents as a designated first aider.
• Monitor behaviour, promote College values and support safeguarding procedures.
• Identify, report and record safeguarding concerns and signpost to appropriate services.
• Support vulnerable learners and contribute to campus security including CCTV.
• Work with Student Support Services and DSL to ensure a safe, inclusive campus.

Skills

Youth engagement

Safeguarding training

Job description

Be right at the heart of campus life and make a real difference every single day as a Campus Support Responder at Yeovil College. This term time only role is a hands-on, visible role for someone calm under pressure, people-focused and committed to keeping learners safe, supported and thriving.

As a Campus Support Responder, you'll offer a supportive and highly visible presence to learners, staff and visitors, always prioritising safety and wellbeing across the College. You'll respond to first aid, wellbeing and emergency incidents, act as a designated first aider, monitor behaviour, promote positive choices and College values, and help maintain campus security, including the appropriate use of CCTV. Working closely with Student Support Services, the Senior Safeguarding Officer and DSL, you'll identify, report and record safeguarding concerns, support vulnerable learners, signpost to the right services and follow College procedures. You'll diffuse conflict using a solution-focused, restorative approach. In short: you'll be a steady, trusted presence who helps our campus run safely, respectfully and inclusively—every day.

What we're looking for:

• Demonstrable experience of building positive, respectful relationships with young people.
• Trained in Safeguarding, or committed to achieving the required training.
• A highly professional approach with the ability to maintain clear and appropriate boundaries at all times.
• Confident in de-escalating situations and managing conflict in a calm, solution-focused way.
• Able to stay composed, level-headed and effective in pressurised situations.
• A strong team player who works collaboratively and supports colleagues when needed.

What we offer:

• Annual Salary: £21,246.76 [FTE £26,129]
• Full-time position, 37 hours per week, Term Time only
• Generous pension scheme of 16.1% employer contributions
• Staff discount scheme with high street and online retailers
• Opportunities for professional development and career growth
• Employee assistance programme
• Free onsite gym
• Subsidised catering facilities
• Cycle to work scheme
• Access to free staff parking

We reserve the right to close this vacancy early if we receive sufficient applications.

Safeguarding Statement

Yeovil College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Potential applicants should be aware that all successful applicants will need to agree to an enhanced DBS check including child and if required adult barred list checks.

Yeovil College uses a third party registered body called uCheck to complete DBS checks on our behalf. Your data is handled according to the DBS Code of Practice which is available from the DBS website.

DBS checks are only one of several methods used to assess candidates' suitability to work with children and young adults.