Campus Security & Customer Service Officer

Global Banking School; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual leave 25 days

Public holidays 8

Pension scheme

Tuition reimbursement

Flexible benefits

Perks@Work discounts

Wellbeing centre

Referral bonus

Discretionary bonus

Job summary

Global Banking School is seeking a Security Officer to be the face of safety on campus in Birmingham. You will help create a secure, welcoming environment for staff, students and visitors, while delivering outstanding customer service across multiple campus locations.

You will monitor activities during campus opening hours, perform security checks, manage access, and support incidents with calm professionalism. A valid SIA licence, DBS check, and flexibility are essential.

Qualifications

• Hold a valid SIA Door Supervisor licence.
• Excellent communication skills.
• Ability to interact professionally with staff, contractors, visitors and authorities.
• Experience in a similar security role.
• Ability to perform building security checks and lock procedures.
• Flexibility to work across campus opening hours.

Responsibilities

• Campus security and surveillance.
• Visitor and delivery management.
• Security checks and access control.
• Incident management and reporting.
• Customer service and assistance.
• Compliance and ad-hoc tasks.

Skills

SIA Door Supervisor

Customer service

Surveillance skills

Access control

Interpersonal communication

Flexibility

Job description

Global Banking School is seeking a Security Officer to be the face of safety on campus in Birmingham. You will help create a secure, welcoming environment for staff, students and visitors, while delivering outstanding customer service across multiple campus locations.

You will monitor activities during campus opening hours, perform security checks, manage access, and support incidents with calm professionalism. A valid SIA licence, DBS check, and flexibility are essential.