Security Officer – CCTV, Access Control & Incident Response

Sodexo; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme offering

24/7 virtual GP and lifestyle rewards

Discounts for you and your family

Financial wellbeing tools and retire-"

Job summary

Sodexo in Birmingham is seeking a Security Guard to help keep our people, customers and site safe and secure. You’ll be part of a professional security team, controlling access and responding confidently to incidents as they arise.

From patrols and CCTV monitoring to assisting in emergencies and recording incidents accurately, you’ll help ensure the site runs smoothly. If you’re alert, reliable and professional with a strong sense of responsibility and a customer‑focused approach, this is a

Qualifications

• Strong communication skills and ability to write clear reports, logs and statements.
• Organised and methodical with attention to detail and data accuracy.
• Able to prioritise workloads, manage time effectively and work at pace.
• Customer-focused with strong relationship-building and communication skills.
• Flexible, reliable and resilient, able to adapt to changing work patterns.
• Health and safety awareness and confidentiality following Sodexo policies.

Responsibilities

• Maintain site security by patrolling, checking doors/windows and controlling access.
• Monitor CCTV, access control and fire alarm systems; contact emergency services when required.
• Respond to incidents, manage calls for assistance, and intervene when necessary.
• Carry out searches and enforce site procedures for staff, clients and visitors.
• Maintain records and prepare reports; provide witness statements for authorities when needed.

Skills

Communication skills

Organised

Prioritise workloads

Customer-focused

Reliable under pressure

Attention to detail

Education

SIA Door Supervisor Licence

Job description

Sodexo in Birmingham is seeking a Security Guard to help keep our people, customers and site safe and secure. You’ll be part of a professional security team, controlling access and responding confidently to incidents as they arise.

From patrols and CCTV monitoring to assisting in emergencies and recording incidents accurately, you’ll help ensure the site runs smoothly. If you’re alert, reliable and professional with a strong sense of responsibility and a customer‑focused approach, this is a