Security Officer - Birmingham

GBS; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Tuition reimbursement

Flexible Benefits

Employee referral scheme

Performance bonus

Job summary

GBS in Birmingham is seeking a proactive Security Officer to ensure a safe environment on campus. The role involves engaging with staff, students, and visitors while delivering outstanding customer service.

You will be responsible for maintaining safety, managing incidents, and assisting with access control. The position requires flexibility in hours and holding a valid SIA Door Supervisor licence. Additional benefits include annual leave, pension scheme, and more.

Qualifications

• Hold a valid SIA Door Supervisor licence.
• Ability to interact effectively with diverse range of people.
• Experience in working in a similar role.
• Ability to follow specific instructions and procedures.

Responsibilities

• Maintain campus safety through surveillance.
• Assist visitors and manage deliveries.
• Conduct security checks and access control.
• Manage incidents and report findings.
• Provide excellent customer service.

Skills

SIA Door Supervisor licence

Communication skills

Surveillance skills

Flexibility

Security checks

Customer service

Incident management

Tools

CCTV

Job description

Department: Facilities Location: Birmingham (On-Site) Type of Contract: Full Time / Permanent Salary: £27,500 Our Vision: Changing lives through education What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.

About the Role: Be the Face of Safety on Campus. We’re looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role, it’s about being a visible, trusted presence on campus and delivering outstanding customer service every day.

As a Security Officer, you’ll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You’ll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You’ll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well‑managed environments.

The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified.

Please note: This role is not eligible for sponsorship and will require a DBS!

What The Role Involves

• Campus Security and Surveillance
• Visitor and Delivery Management
• Security Checks and Access Control
• Incident Management and Reporting
• Customer Service and Assistance
• Compliance and Ad-hoc Tasks

About You

• Hold a valid SIA Door Supervisor licence.
• Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
• Excellent communication skills.
• Skilled in performing building security checks and lock procedures.
• Excellent awareness and surveillance skills.
• Ability to understand and follow specific instructions and procedures.
• Experience in working in a similar role.
• Flexibility to work at any time of the campus operation hours (unless specified otherwise).

Desirable Skills And Experience

• Valid SIA CCTV license.
• Knowledge of security and safety systems.
• Knowledge of emergency and evacuation procedures.

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

Employee Testimonial

“What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference.” (Steffi Korsah - Non-Academic Staff)

GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.