Part-Time Retail Security Officer | Training & Pension

Kingdom Services Group; Birmingham; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Contributory pension

Friendly team environment

Training & career development

Overtime opportunities

Early pay scheme

Employee Assistance Programme

Job summary

Kingdom Services Group is hiring a Retail Security Officer in Birmingham to maintain a safe, secure, and welcoming environment for customers and colleagues. You will provide a visible security presence, conduct patrols, report incidents, and support store operations while delivering excellent customer service.

The role requires an SIA Door Supervisor Licence, own transport, and strong communication skills. 30 hours per week with shifts across most days.

Qualifications

• SIA Door Supervisor Licence required.
• Own transport essential.
• Strong communication and customer service skills.
• Retail security experience desired but not essential.

Responsibilities

• Providing a visible security presence within the store.
• Conducting site patrols and surveillance.
• Incident reporting and management.
• Completing Daily Occurrence Book (DOB) entries.
• Preventing theft, loss and anti-social behaviour.
• Responding to incidents and emergencies.
• Supporting store management and staff.
• Building positive relationships with customers and visitors.
• Maintaining tenant and customer relations.
• Problem solving and conflict resolution.
• Ensuring all security procedures are followed.

Skills

SIA Door Supervisor Licence

Own transport

Excellent communication

Retail security experience

Job description

Kingdom Services Group is hiring a Retail Security Officer in Birmingham to maintain a safe, secure, and welcoming environment for customers and colleagues. You will provide a visible security presence, conduct patrols, report incidents, and support store operations while delivering excellent customer service.

The role requires an SIA Door Supervisor Licence, own transport, and strong communication skills. 30 hours per week with shifts across most days.