Security Officer - Birmingham

Global Banking School; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual leave 25 days

Public holidays 8

Pension scheme

Tuition reimbursement

Flexible benefits

Perks@Work discounts

Wellbeing centre

Referral bonus

Discretionary bonus

Job summary

Global Banking School is seeking a Security Officer to be the face of safety on campus in Birmingham. You will help create a secure, welcoming environment for staff, students and visitors, while delivering outstanding customer service across multiple campus locations.

You will monitor activities during campus opening hours, perform security checks, manage access, and support incidents with calm professionalism. A valid SIA licence, DBS check, and flexibility are essential.

Qualifications

• Hold a valid SIA Door Supervisor licence.
• Excellent communication skills.
• Ability to interact professionally with staff, contractors, visitors and authorities.
• Experience in a similar security role.
• Ability to perform building security checks and lock procedures.
• Flexibility to work across campus opening hours.

Responsibilities

• Campus security and surveillance.
• Visitor and delivery management.
• Security checks and access control.
• Incident management and reporting.
• Customer service and assistance.
• Compliance and ad-hoc tasks.

Skills

SIA Door Supervisor

Customer service

Surveillance skills

Access control

Interpersonal communication

Flexibility

Job description

Job Description

Department: Facilities

Location: Birmingham (On-Site)

Type of Contract: Full Time / Permanent

Salary: £27,500

Our Vision: Changing lives through education

What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.

About the Role: Be the Face of Safety on Campus. We're looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role, it's about being a visible, trusted presence on campus and delivering outstanding customer service every day.

As a Security Officer, you'll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You'll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You'll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments.

The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified.

Please note: This role is not eligible for sponsorship and will require a DBS!

What the Role Involves:

• Campus Security and Surveillance
• Visitor and Delivery Management
• Security Checks and Access Control
• Incident Management and Reporting
• Customer Service and Assistance
• Compliance and Ad-hoc Tasks

About You:

• Hold a valid SIA Door Supervisor licence.
• Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities.
• Excellent communication skills.
• Skilled in performing building security checks and lock procedures.
• Excellent awareness and surveillance skills.
• Ability to understand and follow specific instructions and procedures.
• Experience in working in a similar role.
• Flexibility to work at any time of the campus operation hours (unless specified otherwise).

Desirable Skills and Experience:

• Valid SIA CCTV license.
• Knowledge of security and safety systems.
• Knowledge of emergency and evacuation procedures.

What We Offer:

• 25 days annual leave, plus 8 public holidays
• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

Employee Testimonial:

"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff)

GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values serious and work hard to create an environment where everyone feels welcomed.

About Us

GEDU Global Education is a dynamic and innovative group of education providers.

Across our institutions, programmes are designed to have a direct impact on the lives of our students, apprentices and trainees; to equip them with the skills, knowledge and experience necessary for success in their chosen field.