Campus Safety & Student Support Champion

USP College; Thundersley; On-site; GBP 21,000 - 32,000; Full time

Job summary

USP College is seeking a proactive security and learner-support professional to help keep the campus safe and welcoming. You will patrol buildings, respond to incidents, support safeguarding, and work with staff to implement positive behaviour strategies across a busy FE environment.

The role focuses on early intervention, de-escalation, and building strong relationships with learners while maintaining clear boundaries and expectations.

Qualifications

• Experience in security, behaviour support, youth work, education or other public-facing role involving incident response and conflict management.
• Ability to build positive relationships with learners while maintaining boundaries and applying expectations.
• Clear verbal and written communication and confidence using digital systems.
• Willingness to complete safeguarding training and follow reporting procedures.
• Commitment to equality and inclusion.

Responsibilities

• Patrol campus buildings and grounds to maintain security and manage access.
• Respond to incidents and emergencies with confidence and de-escalation techniques.
• Support learner wellbeing and safeguarding; escalate concerns as required.
• Assist with learner interventions and incident recording under supervision.
• Build positive relationships with learners and promote a safe, respectful campus culture.
• Work with the Positive Behaviour Officer to identify trends and support actions.
• Provide operational support during absences to ensure timely learner support.

Skills

Security experience

Behaviour support

Youth work

Education sector experience

Public-facing role

Incident response

Conflict management

Support for young people

Verbal and written communication

Tools

Smoothwall

Incident-management software

Job description

USP College is seeking a proactive security and learner-support professional to help keep the campus safe and welcoming. You will patrol buildings, respond to incidents, support safeguarding, and work with staff to implement positive behaviour strategies across a busy FE environment.

The role focuses on early intervention, de-escalation, and building strong relationships with learners while maintaining clear boundaries and expectations.