Campus Safety & Student Support Champion

USP College; Benfleet; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Free onsite parking

Hybrid Working available

Annual Staff Awards

Eye care vouchers

Onsite Starbucks & Restaurant

Job summary

USP College invites applications for a Campus Safety and Student Support Officer to help keep our Benfleet campus safe, welcoming and high‑performing. The role blends campus safety, learner support and behaviour guidance to create a positive learning environment for students and staff.

You will build relationships with learners, patrol buildings, support safeguarding and work with the Positive Behaviour Officer on interventions, incident recording and escalation where needed.

Qualifications

• Experience in security, behaviour support, youth work, education or a public-facing role involving incident response and conflict management.
• Ability to build positive relationships with learners while maintaining boundaries and expectations.
• Calm under pressure, de-escalation skills and ability to seek appropriate support.
• Understanding of safeguarding responsibilities and willingness to complete required training.
• Clear verbal and written communication; comfortable with digital systems.

Responsibilities

• Build positive relationships with learners and maintain a visible campus presence.
• Patrol campus facilities to ensure security and manage access.
• Promote positive behaviour through early intervention and restorative conversations.
• Respond to incidents and emergencies with effective communication and de-escalation.
• Support learner wellbeing and safeguarding; escalate concerns as needed.
• Assist with learner interventions, incident recording and follow-up actions with the Positive Behaviour Officer.
• Provide operational support during absence of the Positive Behaviour Officer.

Skills

Experience in security

Behaviour support

Student support

Tools

Digital systems

Job description

USP College invites applications for a Campus Safety and Student Support Officer to help keep our Benfleet campus safe, welcoming and high‑performing. The role blends campus safety, learner support and behaviour guidance to create a positive learning environment for students and staff.

You will build relationships with learners, patrol buildings, support safeguarding and work with the Positive Behaviour Officer on interventions, incident recording and escalation where needed.