Campus Reception & Safety Lead

UKCBC; Greater London; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

UKCBC is seeking a Reception & Campus Safety Officer to provide a professional front-of-house presence, welcome students and staff, and support a safe campus environment.

Based at the reception, you will manage visitor access, handle enquiries, monitor entrances, and assist with incident response, health and safety, and basic facilities tasks. The role requires resilience, excellent communication, and the ability to stay calm under pressure.

Qualifications

• Demonstrate professional reception presence and customer service.
• Ability to respond calmly to incidents and challenging behaviours.
• Knowledge of health and safety practices and security procedures.
• Experience with CCTV, access control or visitor management is desirable.

Responsabilités

• Act as the primary first point of contact for students, staff, visitors and contractors.
• Provide a professional, friendly and efficient reception service.
• Welcome visitors and establish the purpose of their visit; direct to appropriate department.
• Manage visitor sign-in, identification and access arrangements in line with procedures.
• Respond to general enquiries in person, by telephone and designated channels.
• Support administration and record keeping; assist Estates Manager with campus operations.
• Support the effective management of campus access and safety procedures.

Connaissances

Reception skills

Customer service

De-escalation

Communication skills

Conflict management

SIA license

CCTV systems

Access control

Outils

CCTV systems

Access control

Description du poste

UKCBC is seeking a Reception & Campus Safety Officer to provide a professional front-of-house presence, welcome students and staff, and support a safe campus environment.

Based at the reception, you will manage visitor access, handle enquiries, monitor entrances, and assist with incident response, health and safety, and basic facilities tasks. The role requires resilience, excellent communication, and the ability to stay calm under pressure.