Campus Library Experience Champion

University of Manchester; Manchester; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Health and wellbeing services

Annual leave entitlement

Christmas closure

Job summary

The University of Manchester is seeking two Library Experience Advisors for its Library Experience Team. You will create a welcoming environment by delivering friendly, user-focused support across library sites, helping ensure every visitor has a positive and productive experience.

The role is campus-based with potential hybrid working arrangements; you will support users in navigating library systems, connecting them with services and providing clear, in-person and online help.

Qualifications

• Support library users directly, helping them navigate and confidently use library systems, databases and collections.
• Connect users with library services, resources and spaces.
• Provide clear, responsive and supportive help in person and online.
• Contribute to maintaining welcoming, accessible and well managed‑ library environments.

Responsibilities

• Support library users directly, helping them navigate and confidently use library systems, databases and collections.
• Connect users with library services, resources and spaces.
• Provide clear, responsive and supportive help in person and online.
• Contribute to maintaining welcoming, accessible and well managed‑ library environments.

Job description

The University of Manchester is seeking two Library Experience Advisors for its Library Experience Team. You will create a welcoming environment by delivering friendly, user-focused support across library sites, helping ensure every visitor has a positive and productive experience.

The role is campus-based with potential hybrid working arrangements; you will support users in navigating library systems, connecting them with services and providing clear, in-person and online help.