Campus Admin & Records Coordinator

Warwick College Group; West Midlands; On-site; GBP 21,000 - 30,000; Full time

Job summary

Warwick College Group is seeking an Administrator to provide excellent administrative support to the Campus under the management of the Line Manager. The role is busy and demands high standards in delivering outstanding service to customers, with a proactive approach and a commitment to excellence.

Duties include supporting Campus Heads of School, handling enquiries, maintaining records, and assisting with events and assessments.

Qualifications

• GCSE grade A-C or equivalent qualification in Maths and English, or willingness to achieve.
• Working knowledge of information technology such as e-mail, the internet and other software applications.
• Excellent administrative and organisational skills.
• Excellent communication skills, both verbal and written.

Responsibilities

• Providing administrative support to the Campus Heads of School. This will include using a variety of IT software packages such as Google, Microsoft Word, Excel, Power BI and other in‑house systems. To produce correspondence, documents, maintain records, spreadsheets and databases using WCG internal systems.
• Providing excellent customer service and support managing enquiries via telephone, email, letter and visits and dealing with these appropriately, escalating where necessary, or liaising with other internal functions.
• Maintaining accurate records, filing systems and document management.
• Will be required to assist and support administrative duties relating to applicant events, enrolments, admissions, teaching and assessments, student reviews, reports, surveys and awarding bodies tasks.
• Convening and minuting meetings
• Assisting students, parents, staff and visitors with enquiries.
• In order to support during busy exam periods, you may be asked to undertake exam invigilator duties. The College will provide training.
• The list of duties is not exhaustive but outlines the main features of the post at appointment and may vary as the job evolves without affecting the nature of the duties or the responsibility level.

Skills

Administrative skills

Organisational skills

Communication skills

IT skills

Customer service

Education

GCSE Maths & English

Job description

Warwick College Group is seeking an Administrator to provide excellent administrative support to the Campus under the management of the Line Manager. The role is busy and demands high standards in delivering outstanding service to customers, with a proactive approach and a commitment to excellence.

Duties include supporting Campus Heads of School, handling enquiries, maintaining records, and assisting with events and assessments.