Administration Coordinator

South Essex College Group; Southend-on-Sea; Remote; GBP 21,000 - 27,000; Full time

Job summary

South Essex Colleges Group is seeking an organised Administration Coordinator to deliver a professional, welcoming service across the College. You will coordinate day-to-day administrative activities, keep accurate records and support colleagues with information and resources they need.

With a varied workload and regular contact with internal departments and external stakeholders, this role suits someone who enjoys collaboration, solving problems and ensuring smooth operations while upholding

Qualifications

• At least two years’ experience providing administrative support in a busy office or service environment.
• Strong organisational skills and excellent attention to detail.
• Level 3 qualification in business administration or related subject, or equivalent relevant professional experience.
• A relevant IT qualification.
• Confident using Word, Excel and Outlook and managing electronic records and databases.
• Clear, professional written and verbal communication skills.
• Understanding of confidentiality, data protection and secure information handling.
• Customer-focused approach and ability to work independently and as part of a team.
• Flexibility, initiative and commitment to continuing professional development.
• Experience coordinating meetings, diaries or events; experience in further or higher education would be advantageous.

Responsibilities

• Coordinating administrative tasks, monitoring deadlines and managing competing priorities.
• Acting as a first point of contact for enquiries, managing shared inboxes, calls and correspondence.
• Organising meetings, appointments and events, including preparing papers, taking minutes and following up on actions.
• Maintaining accurate databases, filing systems and confidential records.
• Preparing correspondence, reports, spreadsheets and trackers to support service delivery.
• Identifying practical improvements to administrative processes and supporting colleagues with systems and procedures.

Skills

Organisational skills

Attention to detail

Communication skills

Customer-focused approach

Problem solving

Education

Level 3 qualification in business administration or related subject

Equivalent relevant professional experience

Relevant IT qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Electronic records and databases

Job description

Are you an organised administrator who enjoys bringing people, information and processes together? We are looking for a proactive Administration Coordinator to help deliver an efficient, professional and welcoming service across the College.

Job overview:

You will coordinate day-to-day administrative activities, keep accurate records and support colleagues with the information and resources they need. With a varied workload and regular contact with internal departments and external stakeholders, this role would suit someone who enjoys working collaboratively, solving problems and keeping things running smoothly.

Key Responsibilities

• Coordinating administrative tasks, monitoring deadlines and managing competing priorities.
• Acting as a first point of contact for enquiries, managing shared inboxes, calls and correspondence.
• Organising meetings, appointments and events, including preparing papers, taking minutes and following up on actions.
• Maintaining accurate databases, filing systems and confidential records.
• Preparing correspondence, reports, spreadsheets and trackers to support service delivery.
• Identifying practical improvements to administrative processes and supporting colleagues with systems and procedures.

What you will bring

You will have at least two years’ experience of providing administrative support in a busy office or service environment, alongside strong organisational skills and excellent attention to detail.

You will also demonstrate:

• A Level 3 qualification in business administration or a related subject, or equivalent relevant professional experience.
• A relevant IT qualification or equivalent.
• Confidence using Microsoft Word, Excel and Outlook, alongside electronic records and databases.
• Clear, professional written and verbal communication skills.
• An understanding of confidentiality, data protection and secure information handling.
• A helpful, customer-focused approach and the ability to work independently and as part of a team.
• Flexibility, initiative and a commitment to continuing professional development.
• Experience of coordinating meetings, diaries or events, and experience within further or higher education, would be advantageous.

Join our team

You will contribute to a supportive and inclusive College community, helping colleagues deliver services that support our students and staff. We welcome applicants who share our values of Partnerships, Respect, Outstanding, Unique and Dynamic.

South Essex Colleges Group is committed to safeguarding and promoting the welfare of young people and vulnerable adults. The successful applicant will be required to complete the appropriate pre-employment checks.