Campaign Delivery Officer

Brook Street; Newcastle upon Tyne; Hybrid; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Basic DBS check

Hybrid work pattern

PSR interview guarantee

Disability Confident Leader

Armed Forces Covenant interview

Job summary

Brook Street in Newcastle upon Tyne is seeking a Campaign Delivery Officer to lead recruitment campaigns and deliver pre-employment checks within a Civil Service context.

You will manage performance, engage stakeholders, and drive results against timelines and KPIs while working a hybrid pattern with 60% office attendance.

Qualifications

• Experience managing performance and productivity in an operational environment.
• Proven ability to lead and empower people.
• Excellent oral and written communication skills.
• Ability to engage and develop others to deliver high-quality services.

Responsibilities

• Provide professional recruitment and pre-employment checking services across the Civil Service.
• Lead a team and/or recruitment campaign to ensure delivery meets timelines and KPIs.
• Communicate clearly with internal and external stakeholders and build relationships.
• Proactively manage risks and escalate as needed.
• Support colleagues across GRS to foster a one-team ethos.
• Ensure the team meets customer requirements across government departments.
• Liaise with third-party providers for recruitment services.

Skills

Performance management

Leadership

Stakeholder communication

Team empowerment

Job description

Campaign Delivery Officer

Location: Newcastle Upon Tyne (Hybrid - 60% office based)

If you thrive in a fast-paced environment where people and performance matter, this is a great opportunity to help deliver high-impact recruitment and pre-employment checking services across the Civil Service. You'll play a key role in leading campaigns, supporting stakeholders, and driving results against agreed timelines and performance targets.

What you'll be doing:

• Provide professional recruitment and pre-employment checking services across the Civil Service
• Lead a team and/or recruitment campaign to ensure delivery meets agreed timelines and Key Performance Indicators
• Communicate clearly with internal and external stakeholders, taking ownership and building strong working relationships
• Proactively manage risks and challenges as they arise, escalating where appropriate
• Help build a "one team" ethos by working flexibly across GRS to support colleagues
• Ensure your team meets customer requirements across a range of Government departments
• Liaise with third-party providers to engage and manage additional recruitment services for departments

What you'll bring:

• Experience managing performance and productivity in an operational environment
• Proven ability to lead and empower people
• Excellent oral and written communication skills
• Confidence to challenge constructively while maintaining positive relationships
• Ability to engage and develop others to deliver high-quality services
• Strong rapport-building skills-able to establish relationships quickly with team members and wider stakeholders
• Ability to manage, plan and evaluate activities effectively
• A continuous improvement mindset, with strong problem-solving skills and resilience when things don't go to plan
• Strong IT skills, and the ability to work confidently with complex information
• Excellent organisation and prioritisation, with flexibility to meet deadlines

Additional information:

• Working pattern: Monday-Friday, full time (options include 8-4, 9-5 or 10-6 with a flexi approach)
• Office attendance: Hybrid, 60% office based
• Training: 1-2 weeks (duration may be flexible; holiday restrictions during training apply)
• Pay & start: £15.99 per hour, target start ASAP
• Assignment length: Until 31/03/2027 (extension potential: YES)
• Support: You'll join a team working with an inclusive "one team" approach

If you're successful in your application a Basic DBS will be required as part of the on-boarding checks with Brook Street.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.