Campaign Delivery Lead – Recruitment Ops (EO)

Brook Street; Newcastle upon Tyne; On-site; GBP 28,000 - 38,000; Full time

Job summary

Brook Street is seeking a Temporary Campaign Delivery Officer in Newcastle Upon Tyne to lead and support teams delivering recruitment campaigns for customer departments. You will manage performance, coordinate pre-employment checks, and ensure services meet KPIs in a dynamic, one-team environment.

You will drive improvements, communicate with stakeholders, and collaborate with third-party providers while maintaining strong relationships across Government departments.

Qualifications

• Experience managing performance and productivity in an operational environment.
• Experience leading and empowering people to deliver consistently.
• Strong oral and written communication skills.
• Ability to challenge constructively while maintaining relationships.
• Ability to plan, organise and prioritise activities under pressure.
• Continuous improvement mindset and resilience.
• Excellent IT skills and handling of complex information.

Responsibilities

• Lead and support teams to deliver multiple recruitment campaigns to agreed timelines and KPIs.
• Provide recruitment and pre-employment checking services across the Civil Service.
• Manage performance and productivity in an operational environment, ensuring quality services.
• Communicate effectively with internal and external stakeholders, building strong relationships.
• Take ownership of issues and pro-actively manage risks and escalate when needed.
• Work flexibly across the organisation to foster a united team approach.
• Ensure team meets customer requirements across government departments.
• Liaise with third-party providers to engage and manage recruitment services.

Skills

Performance management

People leadership

Communication

Constructive challenge

Planning & prioritisation

Continuous improvement

IT skills

Organisation under pressure

Job description

Brook Street is seeking a Temporary Campaign Delivery Officer in Newcastle Upon Tyne to lead and support teams delivering recruitment campaigns for customer departments. You will manage performance, coordinate pre-employment checks, and ensure services meet KPIs in a dynamic, one-team environment.

You will drive improvements, communicate with stakeholders, and collaborate with third-party providers while maintaining strong relationships across Government departments.