CAMHS Team Secretary

The Methodist Church in Britain; Bangor; On-site; GBP 18,000 - 24,000; Full time

Job summary

The CAMHS secretarial post at Betsi Cadwaladr University Health Board provides essential administrative support to the multidisciplinary team, handling typing, diary and appointment management, and reception duties. Confidentiality and discretion are central as patients, carers and visitors are assisted in person and in writing.

Welsh language skills are essential for this post, with duties spanning coordination, correspondence and frontline reception, while maintaining professional and

Qualifications

• Good general education and typing ability as a core requirement.
• RSA Stage II or equivalent qualification/experience for typing.
• Significant secretarial experience required.
• Welsh language skills essential for the post.
• Strong organisational, communication and IT skills are expected.

Responsibilities

• Provide secretarial support to the CAMHS multidisciplinary team
• Typing
• Manage electronic and paper diaries
• Arrange appointments and training
• Carry out reception duties
• Deal with patients, carers, relatives, medical staff and visitors with courtesy and discretion
• Maintain strict confidentiality at all times
• Undertake a variety of other duties within the role

Skills

Typing

Excellent keyboard skills

Excellent communication skills

Prioritisation under pressure

Microsoft Office

IT knowledge and Windows

Welsh speaker

Education

Good general education

RSA Stage II typing

Tools

PIMS

Medical terminology

Job description

This secretarial post supports the Child and Adolescent Mental Health Service team at Talarfon, part of Betsi Cadwaladr University Health Board. The work centres on typing, diary and appointment management for the multidisciplinary team, plus reception duties. Patients, carers and visitors are dealt with in person and in writing, so discretion and confidentiality are central. Welsh is essential for this post.

What the job involves

• Provide secretarial support to the CAMHS multidisciplinary team
• Typing
• Manage electronic and paper diaries
• Arrange appointments and training
• Carry out reception duties
• Deal with patients, carers, relatives, medical staff and visitors in person and in writing, with courtesy and discretion
• Maintain strict confidentiality at all times
• Undertake a variety of other duties within the role

What’s required

Qualifications

• Good general education
• Typing RSA Stage II or equivalent qualification or experience

Experience

• Significant secretarial experience

Skills & knowledge

• Ability to prioritise, work under pressure and organise own workload
• Excellent communication skills
• Ability to work on own initiative
• Excellent keyboard skills
• Experience of Microsoft Office
• Good knowledge of IT and Windows

Other

• Welsh speaker
• Friendly and efficient telephone manner
• Approachable, team player with a flexible approach to work
• Professional and sensitive manner

Nice to have

• ECDL, AMSPAR or audio typing qualification
• Audio typing experience
• Knowledge of PIMS and medical terminology