Call Scheduler and Admin for busy Care Company

Right at Home UK Mid Sussex; Ditchling; Hybride; GBP 27 000 - 33 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Referral bonuses

Free parking

Company pension

Résumé du poste

Right at Home Mid Sussex, based in Burgess Hill, is seeking a Care Scheduler to join our caring, family‑like team. You’ll manage weekly rotas, arrange suitable carers for clients, and handle last‑minute cover while coordinating admin tasks.

The role is office‑based in Mid Sussex, with 40 hours per week (8:30am–5pm) or pro‑rata for part time. Excellent communication, planning, empathy and a full UK driving licence are essential.

Qualifications

• Experience in scheduling
• Strong communication and organisational skills
• Ability to build strong relationships with clients, families, and colleagues.
• Empathy and resilience under pressure
• A full UK driving licence and own vehicle

Responsabilités

• Manage weekly rotas to ensure carers visit clients
• Cover last minute absences and sickness
• Handle general office admin tasks
• Process staff holiday applications

Connaissances

Scheduling

Communication

Organisation

Empathy

Driving licence

Description du poste

Right at Home Mid Sussex

Location: Burgess Hill, Mid Sussex

Salary: £30,000 (or Part time Pro Rata)

Hours: 40 hours Hours 8.30am - 5pm ( or 8.30am start for Part time)

Are you someone who loves puzzles and solving problems ? Can you change priorities multiple times a day and pay attention to detail to ensure the comfort and care of our clients ? If so, come and join our family-feel team at Right at Home Mid Sussex and help us deliver exceptional care to people in their own homes. We value compassion, professionalism, and growth—and we’ll support you every step of the way.

We offer:

• Competitive pay: £30,000 per year + performance-related bonus (or pro rata for part-time)
• Meaningful work: make a difference every day in your local community
• Be part of passionate supportive team
• Referral bonuses: earn extra when you refer a friend
• Regular Company social events, Casual dress and free parking
• Company Pension,

Your role:

As our Care Scheduler, you’ll be an integral and fundamental part of our office team – managing weekly rotas to ensure the best matched carers visit our vulnerable clients, covering last minute absences and sickness, as well as general office admin tasks. Your prompt and excellent communication skills will ensure clients and carers all feel safe and supported. Your duties will include ensuring all special requests and staff holiday applications are processed and managed correctly. This is a fast paced role for someone organised, personable and committed to excellence. Please note that this role is an Office based position.

What we are looking for:

• Experience in scheduling
• Strong communication and organisational skills
• Ability to build strong relationships with clients, families, and colleagues.
• Empathy and resilience under pressure
• A full UK driving licence and own vehicle

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics