Cafe Team Leader

TN United Kingdom; Tees Valley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to join their vibrant Café environment. This role promises a friendly and fast-paced atmosphere where your passion for customer service will shine. You'll be responsible for supporting the Manager, coaching team members, and ensuring smooth daily operations. With numerous opportunities for progression and tailored development, this inclusive workplace encourages you to be your authentic self while making a significant impact on the team and customer experience. If you're ready to elevate your career in a supportive setting, this opportunity is perfect for you.

Benefits

Flexible Working Options

Tailored Development and Training

Opportunities for Progression

Inclusive Workplace

Qualifications

• Passion for providing excellent customer service.
• Ability to coach and develop team members.

Responsibilities

• Support the Manager in meeting business and financial goals.
• Lead by example with impeccable customer service.

Skills

Customer Service

Team Leadership

Collaboration

Coaching and Training

Job description

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About the role

We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.

You’ll get to develop your skills and experience with a wide range of responsibilities. These include supporting the Manager, meeting business and financial goals, coaching, developing, and training team members, and leading by example with impeccable customer service.

We’ll support you with benefits such as flexible working options, tailored development and training, and numerous opportunities for progression. Plus, you’ll be part of an inclusive workplace where you can be your best and most authentic self.