CAFE SUPERVISOR - BELLE VUE CAFE-COMMUNITY CENTRE

Vale of Glamorgan; Barry; On-site; GBP 28,000 - 30,000; Full time

Job summary

The Big Fresh Catering Company is seeking a proactive manager to lead the Belle Vue Community Café. You will be responsible for efficient service, cost control, and staff supervision in a community cafe setting.

Key requirements include Level 2 Food Hygiene, allergen awareness, and strong customer-service skills. The role involves 37 hours per week across 5/7 days, based at Belle Vue Community Café in Barry.

Qualifications

• Must have Level 2 Food Hygiene and Allergen Awareness/Natasha's Law.
• Strong customer-service skills and communication abilities are essential.
• Experience in café environment management and stock control is preferred.

Responsibilities

• Lead and manage a cost-effective catering service.
• Oversee daily café operations and staff.
• Ensure high standards of food safety, quality, and customer service.

Skills

Customer service awareness

Allergen awareness

Food hygiene level 2

Initiative

Communication

Detail orientation

Job description

About us

The Big Fresh Catering Company provides healthy nutritious school meals at lunchtime, which is compliant with the Food and Nutrient standards set by the Welsh Government's Healthy Eating in Schools (Nutritional Standards and Requirements) (Wales) Regulations 2013. In addition to this, we also provide a high quality Buffet/Function service to our schools, Café at the Penarth Pier Pavilion, weddings, external customers and companies.

What We Offer

• A rewarding leadership role in a purpose‑driven, not‑for‑profit organisation.
• The chance to shape and grow a developing café portfolio.
• Supportive leadership, opportunities for progression, and a collaborative company culture.

Ambitious

Forward thinking, embracing new ways of working and investing in our future.

Open

Open to different ideas and being accountable for the decisions we take.

Together

Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud

Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About the role

Pay Details: Grade - 5, SCP 8 - 12 £27,709 - £29,542 Hours of Work / Working Pattern: 5/7 Days - 37 hrs per week Main Place of Work: Belle Vue Community Cafe

Description

You should be efficient, reliable and dynamic and have the ability to manage a cost effective catering service: Exceptional cooking skills, excellent communication, organisational and management skills are essential for this post

About you

You will need

• Ability to use own initiative
• Ability to engage with customers in a friendly, welcoming manner
• Previous experience in café environment management, handling stock and managing staff
• Financially aware
• Excellent verbal communication skills
• Excellent eye for detail
• Ability to respond flexibly to changing service objectives
• Demonstrate strong interpersonal skills, achieving results by commitment and teamwork
• Level 2 Food Hygiene
• Allergen Awareness/Natasha's Law
• Customer Service Awareness

Additional information

If you're excited about leading a thriving café environment and helping us grow the Big Fresh hospitality offer, we'd love to hear from you.

For Further Information, contact:

DAWN PREEN - 07702 688826

Please see attached job description / person specification for further information.