Café Manager: Lead Team, Elevate Service & Sales

Tesco PLC; Tapton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Colleague Clubcard discount

Flexible working

Retirement savings plan

Life Assurance

Wellbeing services

Exclusive discounts site

Uniform provided

Holiday 28 days

Job summary

Tesco Café is seeking a Café Manager with a customer‑focused mindset and proven people management skills. You will oversee daily operations, train and develop the cafe team, and lead by example to deliver high‑quality food and service in a welcoming environment.

With a strong hospitality background and supervisory experience, you will drive sales, maintain safety and compliance, and promote an inclusive, supportive team culture across our Tesco Cafés.

Qualifications

• Hospitality background with supervisory experience.
• Commitment to excellent customer service.
• Experience leading and coaching a team in a busy cafe environment.

Responsibilities

• Oversee daily cafe operations, ensuring smooth routines and standards.
• Hold full P&L accountability for the cafe.
• Maximise sales and presentation while ensuring safety and compliance.
• Lead and coach the team to meet sales targets and service standards.
• Act as cafe menu expert and ensure quick, high‑quality service.

Skills

People management

Customer service

Leadership

Planning & organisation

Communication skills

Job description

Tesco Café is seeking a Café Manager with a customer‑focused mindset and proven people management skills. You will oversee daily operations, train and develop the cafe team, and lead by example to deliver high‑quality food and service in a welcoming environment.

With a strong hospitality background and supervisory experience, you will drive sales, maintain safety and compliance, and promote an inclusive, supportive team culture across our Tesco Cafés.