Café Manager: Lead, Inspire & Elevate Service

Tesco; Chesterfield; In loco; GBP 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Colleague Clubcard benefits

Flexible working from day one

Wellbeing services

Discounts & deals

Uniform provided

Descrizione del lavoro

Tesco Cafés are seeking a Café Manager to lead daily operations with a friendly team and deliver high standards of service. You’ll manage staff, train and develop the team, and maximise sales while ensuring safe, compliant operations in a welcoming café environment.

With supervisory experience in hospitality, you’ll model excellent customer service, foster inclusive leadership, and adapt to different situations while upholding Tesco standards across store cafés.

Competenze

• A background in hospitality, at supervisory level and above.
• A commitment to excellent customer service.
• People management skills that allow you to lead by example and coach in an inclusive manner.

Mansioni

• Overseeing the overall running of the café, including routines, processes, sales standards and changes, where necessary.
• Holding full profit and loss accountability for the café.
• Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues.
• Leading your team and inspiring them to hit sales targets.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Selecting, training, and developing team members to enable them to feel proud of the work they do.
• Acting as a café menu expert who can share knowledge with the team.
• Ensuring customers are served quickly and that they receive high quality food and drinks in a clean, tidy environment.

Conoscenze

People management

Customer service

Hospitality background

Supervisory experience

Descrizione del lavoro

Tesco Cafés are seeking a Café Manager to lead daily operations with a friendly team and deliver high standards of service. You’ll manage staff, train and develop the team, and maximise sales while ensuring safe, compliant operations in a welcoming café environment.

With supervisory experience in hospitality, you’ll model excellent customer service, foster inclusive leadership, and adapt to different situations while upholding Tesco standards across store cafés.