Café Manager: Lead Team, Elevate Service & Ops

One Retail; Ayr; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Contributory pension

Career progression

Healthcare benefits

Discounts on travel & shopping

Cinema discounts

Wellness classes

Job summary

Compass Group UK&I is seeking a Café Manager for the ASDA Ayr site. This hands-on leadership role requires delivering excellent customer service and smooth day-to-day café operations in a busy retail environment.

You will lead your team to maintain standards, drive performance, and ensure food safety. The role involves budgeting, stock control, and delivering a great customer experience.

Qualifications

• Experience leading catering/front-of-house teams in café/retail/catering environments.
• Strong organisational and communication skills.
• Able to manage budgets, stock, and labour to hit targets.

Responsibilities

• Lead, supervise, and develop catering and front-of-house team.
• Ensure smooth daily café operations.
• Manage budgets, stock and labour to meet targets and KPIs.
• Maintain high standards of food safety, hygiene, and compliance.
• Build a positive customer experience and represent the brand.
• Identify opportunities to improve service and drive sales.
• Train and motivate the team to perform at their best.

Skills

Customer service

Team leadership

Operations management

Education

Level 2 Food Hygiene

Catering qualifications

Job description

Compass Group UK&I is seeking a Café Manager for the ASDA Ayr site. This hands-on leadership role requires delivering excellent customer service and smooth day-to-day café operations in a busy retail environment.

You will lead your team to maintain standards, drive performance, and ensure food safety. The role involves budgeting, stock control, and delivering a great customer experience.