Café Manager: Lead Team, Drive Service & Performance

Chartwells Independent; United Kingdom; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways & MyLearning

Digital GP & wider healthcare

Exclusive travel discounts

Discounts on grocery stores

Cinema tickets discounts

Cash rewards program

Wellness and fitness classes

Friends and family discounts

Job summary

Compass Group UK&I is seeking an experienced Café Manager to lead the ASDA Skelton café operation. This hands-on role requires strong leadership to deliver excellent customer service and smooth daily operations in a busy retail setting.

You will manage the café, drive performance and customer satisfaction, while supervising your team and ensuring food safety. This fixed-term maternity cover offers a competitive salary and benefits within a large hospitality employer.

Qualifications

• Experience managing teams in café/retail/catering environments.
• Strong organisational and communication skills.
• Able to manage budgets, stock and performance targets.

Responsibilities

• Lead, supervise, and develop your catering and front-of-house team
• Ensure smooth daily operations across the café
• Manage budgets, stock, and labour to meet targets and KPIs
• Maintain high standards of food safety, hygiene, and compliance
• Build a positive customer experience and represent the brand
• Identify opportunities to improve service and drive sales
• Support, train, and motivate your team to perform at their best

Skills

Customer service

Team leadership

Organisational skills

Communication skills

Education

Level 2 Food Hygiene

Catering qualifications (desirable)

Job description

Compass Group UK&I is seeking an experienced Café Manager to lead the ASDA Skelton café operation. This hands-on role requires strong leadership to deliver excellent customer service and smooth daily operations in a busy retail setting.

You will manage the café, drive performance and customer satisfaction, while supervising your team and ensuring food safety. This fixed-term maternity cover offers a competitive salary and benefits within a large hospitality employer.