Café Manager — Lead Team, Elevate Customer Experience

Compass Group UK; Goole; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways & MyLearning

Digital GP & wider healthcare benefits

Exclusive travel discounts

Discounts on grocery shops

Cinema ticket discounts

Cash rewards

Wellness & mindfulness classes

Share discounts with friends & family

Job summary

Compass Group UK is seeking an experienced Café Manager to lead the ASDA cafe operation in Skelton on a fixed-term 12-month maternity cover. This hands-on role requires a strong leader who can deliver excellent customer service and smooth day-to-day operations in a busy retail environment.

You will take full responsibility for the café, guiding your team to meet targets, drive sales, maintain food safety standards, and ensure a positive customer experience in a fast-paced setting.

Qualifications

• Passionate about customer service
• Experience managing teams in a café, retail, or catering environment
• Strong organisational and communication skills
• Able to manage budgets, stock, and performance targets

Responsibilities

• Lead, supervise, and develop your catering and front‑of‑house team
• Ensure smooth daily operations across the café
• Manage budgets, stock, and labour to meet targets and KPIs
• Maintain high standards of food safety, hygiene, and compliance
• Build a positive customer experience and represent the brand
• Identify opportunities to improve service and drive sales
• Support, train, and motivate your team to perform at their best

Skills

Customer service

Team leadership

Organisational skills

Communication skills

Financials & stock

Education

Level 2 Food Hygiene

Catering qualifications

Job description

Compass Group UK is seeking an experienced Café Manager to lead the ASDA cafe operation in Skelton on a fixed-term 12-month maternity cover. This hands-on role requires a strong leader who can deliver excellent customer service and smooth day-to-day operations in a busy retail environment.

You will take full responsibility for the café, guiding your team to meet targets, drive sales, maintain food safety standards, and ensure a positive customer experience in a fast-paced setting.