Café Manager: Lead a High-Performance Team & Service

Tesco; Ashwater; On-site; GBP 26,000 - 38,000; Full time

Job summary

Tesco Cafés are inviting applications for a Café Manager to lead a friendly team in a busy, welcoming setting. You will supervise daily operations, develop staff, and drive high standards of customer service, food hygiene and efficient service across the café network.

You will role-model leadership, manage performance, and seek opportunities to improve ways of working while maximising customer satisfaction and sales.

Qualifications

• Background in hospitality at supervisory level or above.
• Commitment to excellent customer service.
• People management skills enabling coaching and development.

Responsibilities

• Oversee the overall running of the caf, including routines, processes and standards.
• Hold full profit and loss accountability for the caf, where applicable.
• Maximise sales, presentation and ensure safety and legality for customers and colleagues.
• Lead and inspire the team to hit sales targets.
• Understand and deliver the service plan to the required standard.
• Select, train and develop team members to feel proud of their work.
• Act as caf menu expert and share knowledge with the team.
• Ensure customers are served quickly with high-quality food and drinks in a clean environment.

Skills

Hospitality experience

People management

Supervisory level experience

Job description

Tesco Cafés are inviting applications for a Café Manager to lead a friendly team in a busy, welcoming setting. You will supervise daily operations, develop staff, and drive high standards of customer service, food hygiene and efficient service across the café network.

You will role-model leadership, manage performance, and seek opportunities to improve ways of working while maximising customer satisfaction and sales.