Cafe Manager — Flexible Hours & Great Benefits

Tesco; Wapley; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Discounts for colleagues

Flexible working options

Pension

Wellbeing services

Holiday starting at 28 days

Job summary

Tesco Café Manager role offering hands-on leadership of a friendly team in a busy Tesco Café. You’ll oversee daily operations, drive sales, ensure safety and standards, and coach staff to deliver excellent service.

The role rewards strong hospitality background, people management skills, and a proactive approach to improving ways of working. Tesco Cafés focus on a welcoming customer experience and high-quality food and drinks.

Qualifications

• Background in hospitality, at supervisory level or above.
• Commitment to excellent customer service.
• People management skills that allow you to lead by example and coach in an inclusive manner.

Responsibilities

• Overseeing the overall running of the café, including routines, processes, sales standards and changes, where necessary.
• Holding full profit and loss accountability for the café.
• Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues.
• Leading your team and inspiring them to hit sales targets.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Selecting, training, and developing team members to enable them to feel proud of the work they do.
• Acting as a café menu expert who can share knowledge with the team.
• Ensuring customers are served quickly and that they receive high quality food and drinks in a clean, tidy environment.

Skills

Hospitality experience

People management

Customer service

Leadership

Job description

Tesco Café Manager role offering hands-on leadership of a friendly team in a busy Tesco Café. You’ll oversee daily operations, drive sales, ensure safety and standards, and coach staff to deliver excellent service.

The role rewards strong hospitality background, people management skills, and a proactive approach to improving ways of working. Tesco Cafés focus on a welcoming customer experience and high-quality food and drinks.