Café Experience Specialist — Fast, Five-Star Service

MARKS&SPENCER; Glasgow; On-site; GBP 9,500 - 14,000; Part time

Job summary

Marks & Spencer in Glasgow's store cafe is looking for a hands-on café team member to join our busy service environment. You will handle orders quickly, recommend food and drinks, and ensure the cafe runs smoothly at peak times.

Expect a fast-paced role that rewards accuracy, warmth, and five-star service with a focus on teamwork and staying calm under pressure. Thursday and Saturday shifts offer a dynamic, customer-facing experience.

Qualifications

• Be digitally confident and use tools to take and fulfil orders.
• Deliver warm, five-star service under pressure.
• Maintain food safety standards during busy periods.
• Provide friendly, efficient customer assistance.

Responsibilities

• Take and fulfil orders quickly and accurately.
• Maintain high food safety and cleanliness standards.
• Recommend food and drink items to customers.
• Support teammates to keep the café running smoothly.

Skills

Digital literacy

Customer service

Staying calm under pressure

Fast service

Teamwork

Job description

Marks & Spencer in Glasgow's store cafe is looking for a hands-on café team member to join our busy service environment. You will handle orders quickly, recommend food and drinks, and ensure the cafe runs smoothly at peak times.

Expect a fast-paced role that rewards accuracy, warmth, and five-star service with a focus on teamwork and staying calm under pressure. Thursday and Saturday shifts offer a dynamic, customer-facing experience.