Café Customer Associate: Fast, Five-Star Service

Marks & Spencer Plc; Plymouth; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer plc in Plymouth is recruiting for a role in the M&S Café, a fast-paced, hands-on position at the heart of our store. You will help customers, prepare and serve food and drinks, and ensure the café runs smoothly during peak times.

You’ll be a brand ambassador, using store tools to take and fulfil orders quickly, upholding strict food safety standards and delivering five-star service even when the cafe is busiest. Flexibility to adapt is essential.

Qualifications

• Hands-on, high-pressure role in a cafe environment.
• Brand ambassador delivering five-star service.
• Digital confidence to take and fulfil orders quickly.
• Commitment to food safety standards.
• Flexibility to work where needed with pace.

Responsibilities

• Take and fulfil orders quickly using store tools.
• Maintain impeccable food safety standards while managing orders and queues.
• Provide five-star service even during peak times.
• Support colleagues to maintain a high-performance culture.
• Adapt to changing shifts and store needs.

Job description

Marks & Spencer plc in Plymouth is recruiting for a role in the M&S Café, a fast-paced, hands-on position at the heart of our store. You will help customers, prepare and serve food and drinks, and ensure the café runs smoothly during peak times.

You’ll be a brand ambassador, using store tools to take and fulfil orders quickly, upholding strict food safety standards and delivering five-star service even when the cafe is busiest. Flexibility to adapt is essential.