Cafe Customer Assistant: Fast, Five-Star Service

Marks and Spencer; Shrewsbury; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is seeking a Cafe Customer Assistant to join the in-store café team in Shrewsbury. The role focuses on delivering warm, five-star service, handling orders swiftly, and maintaining high food-safety standards in a fast-paced setting.

The position requires adaptability, teamwork, and a calm demeanor under pressure as you support colleagues and ensure customer satisfaction during busy periods.

Qualifications

• Hands-on, high-pressure role for those who can handle pace.
• Brand ambassador delivering five-star service.
• Digitally confident to use ordering tools.

Responsibilities

• Provide five-star service and great food & drink recommendations.
• Ensure café operates smoothly during busy periods.
• Use digital tools to take and fulfil orders quickly.

Skills

Customer service

Work under pressure

Digital literacy

Teamwork

Job description

Marks & Spencer is seeking a Cafe Customer Assistant to join the in-store café team in Shrewsbury. The role focuses on delivering warm, five-star service, handling orders swiftly, and maintaining high food-safety standards in a fast-paced setting.

The position requires adaptability, teamwork, and a calm demeanor under pressure as you support colleagues and ensure customer satisfaction during busy periods.