Cafe Assistant

Serco Limited; Shrewsbury; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free gym membership

Safeguarding training

DBS checks

Holiday clubs

Pension match

Career development

Employee discounts

Wellbeing app

Job summary

Serco Limited is hiring a Café Assistant at the Lilleshall National Sports Centre. The role focuses on welcoming guests, maintaining high food hygiene levels and delivering a friendly service during shifts across Saturdays and Sundays, with potential extra weekday coverage.

You’ll prepare food and drinks, follow cash handling procedures and help ensure a clean, organised café space that reflects our community-focused values.

Qualifications

• Experience in a food retail or service-led environment.
• Excellent customer care and communication skills.
• Flexible, team-focused attitude and attention to detail.

Responsibilities

• Carry out cleaning duties to maintain high cleanliness standards.
• Record temperature checks to uphold food hygiene standards.
• Serve customers promptly and efficiently.
• Follow cash handling procedures.
• Prepare food and beverages in line with cafe menus and Supervisor guidance.
• Replenish cafe and vending machine stock as required.
• Maintain and promote brand standards.
• Support operational needs, including cover for holidays and sickness.

Skills

Food service experience

Customer care

Team flexibility

Attention to detail

Food safety knowledge

Education

Level 2 Food Safety

Job description

Café Assistant

Location: Lilleshall National Sports Centre, Lilleshall, Newport TF10 9AT
Salary: £8.00per hour £12.71 per hour (dependent upon age)
Schedule: 8 hours per week, predominantly working Saturdays and Sundays, with flexibility to work additional shifts during the week as required. Shifts are scheduled between 7:00am and 11:30pm.

Ready to impact a better future?

As a Café Assistant at our Lilleshall Sports Centre, you'll help create a warm, welcoming space for the community while ensuring high standards of service and food hygiene. Your work directly contributes to a positive experience for visitors and supports our purpose of making a positive impact on local communities.

You'll play a key role in delivering a friendly, efficient café service that people can trust. From preparing food safely to offering great customer care, you'll help create an environment that feels positive, clean, and cared for - a place where the community can relax and enjoy good food in a safe setting.

What you'll do as a Café Assistant

You'll be entrusted to:

• Carry out cleaning duties to maintain high standards of cleanliness throughout
• Undertake and record temperature checks to uphold strong food hygiene standards
• Serve customers promptly and efficiently
• Follow financial and cash handling procedures
• Prepare food and beverages in line with café menus and Supervisor guidance
• Replenish café and vending machine stock as required
• Maintain and promote brand standards
• Support operational needs, including cover for holidays and sickness

Does this sound like you?

You'll be a great fit for this role if you have:

• Experience working in a food retail or service led environment
• Excellent customer care and communication skills
• A flexible, team focused attitude
• High standards of presentation and attention to detail
• Desirable A Level 2 Award in Food Safety in Catering (or equivalent) Certificate full training will be provided.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you're part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Free gym membership for you and your immediate family
• Free safeguarding training and DBS checks
• Free swimming lessons and holiday clubs for one child (50% off for additional children)
• 21 days' holiday plus bank holidays
• 6% employer matched pension contribution
• Training and development opportunities
• Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
• Learn more at www.moreleisure.org/employee-benefits

Let's impact a better future, together.