C2C Performance & Global MRO Lead

Rolls-Royce plc; East Midlands; In loco; GBP 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous Annual Leave

Retirement Savings Plan

Group Life Assurance

Employee Assistance & Live Well

Descrizione del lavoro

Rolls-Royce plc in Derby seeks a Customer to Customer (C2C) Manager to lead a cross-functional IPT across Aftermarket Ops, Value Stream and overhaul bases. You will drive 5-year vision, governance and improvements to reduce time in shop and improve performance, supporting the Trent XWB programme.

The role requires strategic thinking, project leadership and collaboration with global teams to meet financial commitments.

Competenze

• Degree level qualification preferable or equivalent industry experience.
• Experience in a project domain or equivalent industry experience.
• Experience of leading multi-functional teams would be an advantage.
• Communication, influencing & relationship management skills.
• A drive to succeed and get things done.

Mansioni

• Develop the 5-year vision & policy for Customer to Customer value stream management for Trent XWB through integration with Product Service Manager & Fleet Planning Manager.
• Own and integrate Value Stream governance for Aftermarket performance.
• Drive risk and readiness activities to ensure alignment to strategic plan.
• Programme manage and deliver C2C/process improvements (e.g. RTS, TV workstream, improvements, MEC support) as inputs to the TRT burndown plan.
• Drive TRT reduction: integrate with overhaul bases through weekly L1 TRT governance to advocate for the value stream to deliver the operational and financial plan.
• Work with Programme Leads for Service Delivery and other value streams to standardise governance, interactions and information flow with overhaul bases.
• Be the customer of the TRT burndown plan (overhaul bases to own plans).
• Agree TRT reduction targets through L1 TRT governance.
• Overhaul bases to own & commit TRT targets with Aftermarket Ops VPs MRO.
• Serve as escalation/prioritisation point of contact for internal RR actions e.g. parts performance.
• Alignment with Aftermarket Ops MRO VPs on TRT reduction strategy & progress.
• C2C Reporting: Manage MRO performance related external comms for specific product types.
• Internal reporting on C2C performance as agreed.
• Actively participate in global fleet health governance and improvement activities.

Conoscenze

Degree and leadership

Formazione

Degree level qualification

Descrizione del lavoro

Rolls-Royce plc in Derby seeks a Customer to Customer (C2C) Manager to lead a cross-functional IPT across Aftermarket Ops, Value Stream and overhaul bases. You will drive 5-year vision, governance and improvements to reduce time in shop and improve performance, supporting the Trent XWB programme.

The role requires strategic thinking, project leadership and collaboration with global teams to meet financial commitments.