Butler Coordinator: Luxury Guest Experience Lead

Butler Coordinator; United Kingdom; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

12 complimentary room nights

Discounts on Food & Beverage

Flexible benefits app

Volunteer day

16 weeks parental leave

Birthday day off

Developmental & social calendars

Life insurance

Enhanced sick pay

Job summary

Rosewood Hotel Group at The Chancery Rosewood in London seeks a Butler Coordinator to orchestrate personalised guest experiences and support seamless operation of the butler services.

You will maintain guest profiles, handle requests with discretion and work across Housekeeping, Front Office, F&B and Concierge to exceed expectations.

The role emphasizes confidentiality, proactive communication and a passion for luxury hospitality, with a culture that values kindness, respect and teamwork.

Job description

Rosewood Hotel Group at The Chancery Rosewood in London seeks a Butler Coordinator to orchestrate personalised guest experiences and support seamless operation of the butler services.

You will maintain guest profiles, handle requests with discretion and work across Housekeeping, Front Office, F&B and Concierge to exceed expectations.

The role emphasizes confidentiality, proactive communication and a passion for luxury hospitality, with a culture that values kindness, respect and teamwork.