Business Transformation Manager

Redwood Search; Worcester; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Lead business improvement projects

Longer-term opportunities

Job summary

Redwood Search is seeking a Business Operations & Transformation Manager for Worcester on a hybrid basis. The role focuses on improving cash collection, streamlining workflows, implementing automation and supporting operational efficiency across the business.

You will work with Sales, Finance and Operations to enhance efficiency, manage credit control, and lead business improvement initiatives. The 12-month fixed-term contract offers hybrid working and opportunity for longer-term roles.

Qualifications

• Experience in business operations, finance operations, credit control or commercial administration.
• Proven track record of process improvement and operational change.
• Strong knowledge of CRM and finance systems.
• Excellent stakeholder management and communication skills.
• Strong analytical and organisational abilities.

Responsibilities

• Manage cash collection and credit control processes.
• Improve invoicing accuracy and billing procedures.
• Identify and implement process improvements and automation opportunities.
• Support customer onboarding, contract administration and renewals.
• Develop operational reporting, KPIs and performance dashboards.
• Work closely with Sales, Finance and Operations teams to improve efficiency.

Skills

Business operations

Finance operations

Credit control

Commercial administration

Process improvement

Operational change

CRM

Finance systems

Stakeholder management

Communication skills

Analytical skills

Organisational abilities

Job description

Business Operations & Transformation Manager

Worcester (Hybrid)

£45,000 - £50,000k

12-Month Fixed-Term Contract

We are seeking an experienced Business Operations & Transformation Manager to join a growing organisation and drive operational improvements across finance, billing and business processes.

This is a hands-on role focused on improving cash collection, streamlining workflows, implementing automation and supporting operational efficiency across the business.

Key Responsibilities

• Manage cash collection and credit control processes.
• Improve invoicing accuracy and billing procedures.
• Identify and implement process improvements and automation opportunities.
• Support customer onboarding, contract administration and renewals.
• Develop operational reporting, KPIs and performance dashboards.
• Work closely with Sales, Finance and Operations teams to improve efficiency.

Skills & Experience

• Experience in business operations, finance operations, credit control or commercial administration.
• Proven track record of process improvement and operational change.
• Strong knowledge of CRM and finance systems.
• Excellent stakeholder management and communication skills.
• Strong analytical and organisational abilities.

Benefits

• £45,000 - £50,000 salary
• Hybrid working
• Opportunity to lead business improvement projects
• Potential for longer-term opportunities