Head of Group Order to Cash / Shared Services

Camino Search; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and bonus package

Hybrid working model with flexibility

Opportunity to lead a finance transformation

Job summary

A leading services business in the UK is looking for a Head of Group Order to Cash / Shared Services. This senior role involves designing and leading a centralized O2C function while working closely with the Group CFO. The ideal candidate will have extensive experience in cash collection, billing accuracy, and stakeholder influence. This position offers a competitive salary, bonus package, and a hybrid working model, making it a unique opportunity for those passionate about finance transformation.

Qualifications

• Senior leadership experience in Order to Cash within a multi-entity environment.
• Proven track record in cash and working capital improvement.
• Ability to manage large teams through operational change.

Responsibilities

• Lead the Group Order to Cash function and set operating standards.
• Drive cash collection and enhance billing accuracy.
• Establish O2C policies and performance reporting.

Skills

Leadership in Order to Cash

Cash collection improvement

Stakeholder influence

Technical knowledge in billing

M&A integration experience

Job description

We are delighted to be partnering with a market-leading, private equity-backed services business undergoing significant transformation and growth. Operating across multiple entities with a strong UK footprint and increasing international reach, the business is investing heavily in its finance operations to support scale, acquisitions, and an enhanced customer experience.

As part of this journey, they are seeking a Head of Group Order to Cash (O2C) / Shared Services to design, lead, and embed a centralised O2C function. This is a senior, high-impact role working closely with the Group CFO and wider senior leadership team, with full accountability for cash performance, billing accuracy, and working capital optimisation.

This role offers the opportunity to lead large-scale transformation, standardise processes across the group, and build a best-in‑class Order to Cash operation that supports growth, M&A integration, and operational excellence.

Key Responsibilities:

• Lead the Group Order to Cash and Shared Services function, setting strategy and operating standards.
• Own end-to-end O2C processes including billing, credit management, collections, disputes, and cash application.
• Drive cash collection, working capital improvement, and billing accuracy across the group.
• Establish group-wide O2C policies, controls, KPIs, and performance reporting.
• Act as senior escalation point for complex or high-risk customer finance matters.
• Lead O2C elements of M&A integration and business change initiatives.
• Senior leadership experience within Order to Cash in a complex, multi-entity environment.
• Proven track record delivering cash and working capital improvements at scale.
• Strong technical knowledge of billing, credit control, and collections in high-volume settings.
• Ability to influence senior stakeholders and lead large teams through change.

What’s in it for you?

• Competitive salary and bonus package.
• Hybrid working model with flexibility.
• Opportunity to lead a high-impact, group-wide finance transformation.