Business Systems & Process Improvement Analyst

Thomas Franks; Hook Norton; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Wider wallet scheme (discounts)

Free meals on duty

Apprenticeship programme

Employee assistance programme

Workplace pension

Job summary

Thomas Franks is seeking a highly analytical Business Analyst - Systems & Process Improvement to support our systems and transformation roadmap. You will translate operational pain points into clear process maps, data standards, and practical delivery plans while collaborating with finance, HR, procurement, ESG and technology teams.

You will help simplify processes, improve data quality, and drive adoption of digital tools to reduce manual work and reporting inconsistencies across the business.

Qualifications

• Experience as a Business Analyst, Data Analyst, Digital Transformation Analyst or similar role.
• Strong process mapping and business process improvement capability.
• Experience reviewing business systems and software applications.
• Excellent analytical, problem-solving and documentation skills.
• Strong stakeholder engagement and workshop facilitation skills.
• Ability to translate complex business requirements into practical solutions.
• Experience working with multiple data sources, business systems and reporting outputs.

Responsibilities

• Map and document current-state processes across key business areas.
• Identify inefficiencies, duplication, and bottlenecks.
• Design future-state processes aligned with operational requirements.
• Support process standardisation across regions and units.
• Facilitate stakeholder workshops to capture requirements and build consensus.
• Produce business cases and recommendations for system improvements.

Skills

Business analysis

Process mapping

Systems & data governance

Stakeholder facilitation

Data sources & reporting

Analytical/problem solving

Documentation

Tools

FoodOp

Indicater

Workday

Business Central

Yooz

Power BI

Microsoft 365

Job description

Thomas Franks is seeking a highly analytical Business Analyst - Systems & Process Improvement to support our systems and transformation roadmap. You will translate operational pain points into clear process maps, data standards, and practical delivery plans while collaborating with finance, HR, procurement, ESG and technology teams.

You will help simplify processes, improve data quality, and drive adoption of digital tools to reduce manual work and reporting inconsistencies across the business.